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radroz

Header and Footer Revert to Default

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radroz

Okay, this is getting extremely aggravating. At http://trinityparish.com, the header and footer have reverted back to their default section settings six times in the last two days. I've had to re-build them every time.

 

It usually happens when I change a CSS setting in the Custom window or if I make a small edit somewhere else in the header or footer. I have no idea how this is even possible, but this has been a huge pain in the neck.

 

Is there ANYTHING on a server setting that could be causing this? Debug is on.

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greenfly

Hi @radroz 

 

Could you enable debug for us please - site settings > advanced 

 

also please take all your custom code and paste it here http://forum.pagelines.com/pst/ and then provide the link


The answer to many issues can be found by searching in the forum before posting as someone else  may very well have had the same problem before you have.  Also, reading the documentation can help you gain a good understanding of how everything works. 

 

Please do not send me private messages. Occam's razor - The principle states "Keep things simple!"

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greenfly

Thanks @radroz 

 

 

also please take all your custom code and paste it here http://forum.pagelines.com/pst/ and then provide the link


The answer to many issues can be found by searching in the forum before posting as someone else  may very well have had the same problem before you have.  Also, reading the documentation can help you gain a good understanding of how everything works. 

 

Please do not send me private messages. Occam's razor - The principle states "Keep things simple!"

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greenfly

which version of ba-shortcodes are you using on this site? 


The answer to many issues can be found by searching in the forum before posting as someone else  may very well have had the same problem before you have.  Also, reading the documentation can help you gain a good understanding of how everything works. 

 

Please do not send me private messages. Occam's razor - The principle states "Keep things simple!"

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radroz

It was 2.1. I just upgraded it to 3.0. I forgot that Nick didn't set that to update automatically.

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greenfly

ok - you are likely going to need to do this for all his plugins. 

 

Once you have updated his plugins could you try again - if the problem happens again - please let us know. 


The answer to many issues can be found by searching in the forum before posting as someone else  may very well have had the same problem before you have.  Also, reading the documentation can help you gain a good understanding of how everything works. 

 

Please do not send me private messages. Occam's razor - The principle states "Keep things simple!"

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radroz

Well, that new version broke the navbar. This is getting aggravating. Do ANY of his plugins work?

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greenfly

Hi @radroz 

 

I'm afraid you would have to contact the developer of the plugins for support with them. They should be able to advise how to fix this. 


The answer to many issues can be found by searching in the forum before posting as someone else  may very well have had the same problem before you have.  Also, reading the documentation can help you gain a good understanding of how everything works. 

 

Please do not send me private messages. Occam's razor - The principle states "Keep things simple!"

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radroz

I really can't tell if that's the core problem with the header and footer, though. We're just shooting blanks right now

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greenfly

we are troubleshooting. If the issue does not happen again then it is likely that was the cause of the issue. If not we can investigate other avenues. 


The answer to many issues can be found by searching in the forum before posting as someone else  may very well have had the same problem before you have.  Also, reading the documentation can help you gain a good understanding of how everything works. 

 

Please do not send me private messages. Occam's razor - The principle states "Keep things simple!"

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radroz

It only happens when I change something — ANYTHING on the home page.

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greenfly

is this still happening with the plugins disabled?


The answer to many issues can be found by searching in the forum before posting as someone else  may very well have had the same problem before you have.  Also, reading the documentation can help you gain a good understanding of how everything works. 

 

Please do not send me private messages. Occam's razor - The principle states "Keep things simple!"

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