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mistrmint

Woocommerce Order Received Page Broken

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mistrmint+    3
mistrmint

It only seems to do it when logged in as administrator. If I logout it looks fine.

 

???????

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greenfly    230
greenfly

could you provide more information - screenshots maybe and we can maybe advise further. 


The answer to many issues can be found by searching in the forum before posting as someone else  may very well have had the same problem before you have.  Also, reading the documentation can help you gain a good understanding of how everything works. 

 

Please do not send me private messages. Occam's razor - The principle states "Keep things simple!"

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mistrmint+    3
mistrmint

Cart Page

 

ScreenShot2014-04-10at80728AM_zpsdce243f

 

Broken Page

 

ScreenShot2014-04-10at80806AM_zps22954b8

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mistrmint+    3
mistrmint

I am getting this console error:

 

event.returnValue is deprecated. Please use the standard event.preventDefault() instead.
carouFredSel: Set a width for the items!
 

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James B    436
James B

Hi there, have you managed to resolve this since posting. When i view the checkout confirmation page I see the following - http://screencast.com/t/UQan4swwh


Kindly search the forum and read the documentation before posting. It will help you resolve many issues.

For CSS help be sure to check out W3Schools first and be sure to download FireBug for FireFox for troubleshooting.

James B

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mistrmint+    3
mistrmint

No, it is still happening. It is fine when not logged in or logged in as user other than admin.

 

As soon as I log in as admin the success page is broken when order is placed.

 

I think it might be something with jquery.

 

event.returnValue is deprecated. Please use the standard event.preventDefault() instead.

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mistrmint+    3
mistrmint

It seems to only do it browsers that you can edit DMS with i.e. Chrome and Opera.

Safari and Firefox work fine.

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chrisayers+    64
chrisayers

I have this one too.

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Danny    1,327
Danny

Can you disable all other plugins except for WooCommerce and see if this resolves your issue. If it doesn't, then please enable DMS Debug mode.

 

Also, this:

 

event.returnValue is deprecated. Please use the standard event.preventDefault() instead.

 

is an issue in jQuery which has already been fixed, but Wordpress hasn't updated to that version yet.


Please search our forums, before posting!

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mistrmint+    3
mistrmint

Still does it.

 

DMS Debug Info

WordPress Version
3.8.2

WordPress Debug
Disabled

Multisite Enabled
No

Current Role
Administrator

Framework Path
/usr/www/users/themeyxhqe/wp-content/themes/dms/dms

Framework URI
http://themerchant.co.za/wp-content/themes/dms/dms

Framework Version
2.0.3

PHP Version
5.4

Child theme
Yes
/usr/www/users/themeyxhqe/wp-content/themes/Skeleton-master
http://themerchant.co.za/wp-content/themes/Skeleton-master

PHP Open basedir restriction
Yes! This can cause issues if it is not setup correctly
/usr/wwws/users/themeyxhqe:/usr/www/users/themeyxhqe:/usr/home/themeyxhqe:/usr/local/rmagic:/usr/www/users/he/_system_:/usr/share/php:/usr/local/lib/php:/tmp:/usr/bin:/usr/local/bin:/usr/local/share/www:/usr/share/misc

PHP memory
256

Mysql version
5.5.35-0+wheezy1

PHP type
Cgi-fcgi

PHP User
Themeyxhqe

OS
Linux

Installed Plugins
woocommerce/woocommerce.php

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Danny    1,327
Danny

You will need to resolve this problem from your debug info before we can proceed as it may well be the cause of your issue.

 

PHP Open basedir restriction
Yes! This can cause issues if it is not setup correctly
/usr/wwws/users/themeyxhqe:/usr/www/users/themeyxhqe:/usr/home/themeyxhqe:/usr/local/rmagic:/usr/www/users/he/_system_:/usr/share/php:/usr/local/lib/php:/tmp:/usr/bin:/usr/local/bin:/usr/local/share/www:/usr/share/misc
 
Contact your host and ask them to fix this problem.

Please search our forums, before posting!

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mistrmint+    3
mistrmint

Contacted them and received this :

 

The 'open_basedir' error referenced in your email below refers to content being located at the '/usr/wwws/users/themeyxhqe' path.  Because your hosting account doesn't have SSL enabled, this path doesn't exist on the Hetzner server.  

 

 

I don't want SSL enabled (well at least not now while developing).

 

Is this not a problem with DMS because it only does it when the DMS Admin user is logged in. 

Any other user that is logged in but doesn't have access to DMS appears to display fine.

 

OR could this be any issue with woocommerce?

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