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illinimatt81

Footer Disappears Without Reason

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illinimatt81

I have been noticing that my footer has been disappearing randomly causing me to have to recreate it. There does not seem to be anything specific that is causing this. It will be fine and then I can edit things and no issue and then without notice it is deleted and I have to recreate and save it.

 

If there was some conflict it would seem it wouldn't display at all ever.

 

Puzzled.

 

Anyone else experiencing this?

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James B

Not heard anyone else mention this so far. If you're able to capture it using jing or similar we'd get a dev to look over to see if there's anything they can see happening.

 

There was a bug where some of the css wasn't saving and causing issues due to global/local settings, so if you edited css or if its a global/local issue it could well be related. This was fixed in a patch last night and an update was release V2.02. Try updating to that version to see if it continues to replicate.


Kindly search the forum and read the documentation before posting. It will help you resolve many issues.

For CSS help be sure to check out W3Schools first and be sure to download FireBug for FireFox for troubleshooting.

James B

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illinimatt81

Hi James B If it happens what should I specifically screenshot? If it is gone or if it is appearing there isn't much to infer from that I would think. Perhaps some settings?
 

I'll update to 2.02 and see if it continues. Again, it is random but the last two times I noticed I was creating new posts.

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Simon

2.0.2 fixed an issue with saving settings.

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illinimatt81

2.0.2 fixed an issue with saving settings.

 Great Simon_P, I am testing it on my Dev server now and will push live if all looks good and will update if I see this issue again. I've seen it happen twice to this point on DMS 2.0

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illinimatt81

Hi there, I am seeing this issue persist. I am on 2.0.3

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Danny

We are going to need to know the following:

 

  • Your debug info
  • Do you have any plugins active
  • Your hosting environment i.e. any cache installed on the server etc..
  • Can you record the issue, you can use Jing

Please search our forums, before posting!

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