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vancityprettyadmin

Comments Not Working

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vancityprettyadmin    0
vancityprettyadmin

Hi all,

My comments have suddenly stopped working.  If anyone tries to leave a comment, it looks like it's submitted, but nothing actually show up.  This is happening on all pages, and after you press submit, only the title of the comments section remains.

 

Here's an example:

 

http://curatedtaste.com/isaac-mizrahi-kleenex/

 

I need to fix this ASAP!

 

Thanks!

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Danny    1,327
Danny

Hi,

 

I recommend you disable all active plugins and see if this resolves your issue.


Please search our forums, before posting!

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vancityprettyadmin    0
vancityprettyadmin

So I activated all plugins and it looks like it's Jetpack that is causing the problem.  Thanks!

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Danny    1,327
Danny

Is it Jetpack in general or is it one of its modules ?


Please search our forums, before posting!

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vancityprettyadmin    0
vancityprettyadmin

Hi Danny, 

 

It's the Jetpack comments system.  I deactivated jetpack comments and my comments started working again.

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greenfly    230
greenfly

Thank you for letting us know 


The answer to many issues can be found by searching in the forum before posting as someone else  may very well have had the same problem before you have.  Also, reading the documentation can help you gain a good understanding of how everything works. 

 

Please do not send me private messages. Occam's razor - The principle states "Keep things simple!"

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Danny    1,327
Danny

@rrosewarne - I have just this moment clicked your comments link on the post you linked and it navigated me to your comments. Therefore, has the issue now been resolved?


Please search our forums, before posting!

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