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RebGood Inc.

DMS 2 Update Failure - White Screen

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RebGood Inc.

Hi Support, 

 

We are working through the upgrades for our DMS sites from 1 to 2. Our sites or server seem to dislike the upgrade.  The white screen steps to debug were followed with no luck .  Everything was up-to-date prior to the update.  We disabled our WAF as well as OSSEC.

 

We have a few errors from the WP debug.

 

--------------------This error appeared on every page after the upgrade.

 

Fatal error: Class 'PagelinesLess' not found in /home/nashvil/public_html/ppd/wp-content/plugins/page-less/inc/class.legacy.php on line 238

 
 
--------------------These errors appeared on the Updates page after the upgrade. Top.
 
Strict Standards: Declaration of etcDepthCharge::section_head() should be compatible with PageLinesSection::section_head() in /home/letlaser/public_html/wp-content/plugins/depthcharge/sections/depthcharge/section.php on line 182
 
Notice: ploption is deprecated since version 1.1 of PageLines DMS! Use pl_setting() instead. in /home/letlaser/public_html/wp-content/themes/dms/includes/deprecated.php on line 272
 
--------------------These errors appeared on the Updates page after the upgrade. Bottom.
 
Strict Standards: Declaration of etcDepthCharge::section_head() should be compatible with PageLinesSection::section_head() in /home/letlaser/public_html/wp-content/plugins/depthcharge/sections/depthcharge/section.php on line 182
 
Notice: ploption is deprecated since version 1.1 of PageLines DMS! Use pl_setting() instead. in /home/letlaser/public_html/wp-content/themes/dms/includes/deprecated.php on line 272
The update process is starting. This process may take a while on some hosts, so please be patient.
 
Enabling Maintenance mode…
 
Updating Theme DMS (1/1)
DMS updated successfully. Show Details.
 
Notice: unserialize(): Error at offset 0 of 71 bytes in /home/letlaser/public_html/wp-content/plugins/bulletproof-security/bulletproof-security.php on line 153
Disabling Maintenance mode…
 
 
Notice: Undefined index: path in /home/letlaser/public_html/wp-includes/class-http.php on line 809
All updates have been completed.
 

 

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greenfly

 

 

We have a few errors from the WP debug.

 

--------------------This error appeared on every page after the upgrade.

 

Fatal error: Class 'PagelinesLess' not found in /home/nashvil/public_html/ppd/wp-content/plugins/page-less/inc/class.legacy.php on line 238

 
 
--------------------These errors appeared on the Updates page after the upgrade. Top.
 
Strict Standards: Declaration of etcDepthCharge::section_head() should be compatible with PageLinesSection::section_head() in /home/letlaser/public_html/wp-content/plugins/depthcharge/sections/depthcharge/section.php on line 182
 
 
--------------------These errors appeared on the Updates page after the upgrade. Bottom.
 
Strict Standards: Declaration of etcDepthCharge::section_head() should be compatible with PageLinesSection::section_head() in /home/letlaser/public_html/wp-content/plugins/depthcharge/sections/depthcharge/section.php on line 182
 
Notice: unserialize(): Error at offset 0 of 71 bytes in /home/letlaser/public_html/wp-content/plugins/bulletproof-security/bulletproof-security.php on line 153
Disabling Maintenance mode…
 

 

These are related to plugins. 

 

The plugins are PageLess - this should be reported to Evan here http://forum.pagelines.com/forum/76-products-by-evan-mattson/

 

I am aware he is responding to issues relating to PageLess and DMS 2

 

The other issue relates to Depthcharge by James Giroux http://forum.pagelines.com/forum/81-products-by-james-giroux/

 

and the other issue is for a plugin called Bulletproof security - the plugin page is here https://wordpress.org/plugins/bulletproof-security/

 

Disabling these plugins should resolve these errors until the dev's can create a fix.

 

Any other issues after these plugins are deactivated please let us know  


The answer to many issues can be found by searching in the forum before posting as someone else  may very well have had the same problem before you have.  Also, reading the documentation can help you gain a good understanding of how everything works. 

 

Please do not send me private messages. Occam's razor - The principle states "Keep things simple!"

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RebGood Inc.

Close this ticket.  Thanks.

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greenfly

Ok thanks for letting us know 


The answer to many issues can be found by searching in the forum before posting as someone else  may very well have had the same problem before you have.  Also, reading the documentation can help you gain a good understanding of how everything works. 

 

Please do not send me private messages. Occam's razor - The principle states "Keep things simple!"

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