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gsquared

Help with Facebook button not working on home page

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gsquared    0
gsquared

I have embedded a Facebook connect button on my client's site and for some strange reason, it will not work on the home page but on a test page it works fine.

 

Home page: http://cruise-offer.com

Test page: http://cruise-offer.com/test/

 

I'm testing in Firefox on Mac. When I use Safari or Chrome, home page button works fine. But on Firefox, only the Test page works and not the home page.

 

Any ideas?

 

WP: 3.8.1

PageLines: 1.1.6

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greenfly    230
greenfly

The link you have used for your facebook link is set to #. http://screencast.com/t/Wazf5wD9WO

 

how have you embedded this button? have you used a shortcode/script/plugin? 


The answer to many issues can be found by searching in the forum before posting as someone else  may very well have had the same problem before you have.  Also, reading the documentation can help you gain a good understanding of how everything works. 

 

Please do not send me private messages. Occam's razor - The principle states "Keep things simple!"

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gsquared    0
gsquared

Yes, that's the way it works. It's from a Wordpress plugin that is actually in a separate installation of WP in another directory of that domain. 

 

But the button works fine on the test page, which is the strange part. And it also works fine in other browsers. So it leads me to believe there is something on the home page template that is interfering with its functionality.

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greenfly    230
greenfly

Try disabling all other plugins to see if there is a conflict. 

 

If the plugin is by a third party developer you would need to contact them for support with functionality provided by their plugin 


The answer to many issues can be found by searching in the forum before posting as someone else  may very well have had the same problem before you have.  Also, reading the documentation can help you gain a good understanding of how everything works. 

 

Please do not send me private messages. Occam's razor - The principle states "Keep things simple!"

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gsquared    0
gsquared

I disabled only other plugin I have installed and it behaves the same way.

 

Thanks

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greenfly    230
greenfly

As the functionality is provided by a third party plugin you woul dneed to contact them for problems with using their plugin. 


The answer to many issues can be found by searching in the forum before posting as someone else  may very well have had the same problem before you have.  Also, reading the documentation can help you gain a good understanding of how everything works. 

 

Please do not send me private messages. Occam's razor - The principle states "Keep things simple!"

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