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neilp

Add a small image (live chat style lozenge) on every page

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neilp    0
neilp

Hi, 

 

How can I add an image (live chat style lozenge) so that it is visible on every page.

 

thanks

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James B    436
James B

Hi there, usually the chat application or plugin will do this for you. Like zopim https://www.zopim.com/?aref=MTEwNzk4:1VnqXH:ZOvy3a5mk-RiMokzxCz1Hl2jf7g

 

What application are you using? If you want to do it manually you'll need to add the image to a media box in the footer and link it to the chat page, or use a hook to create a div at the bottom of the page.  The use css to position it correctly.

 

Information on hooks can be found at http://docs.pagelines.com/advanced/hooks


Kindly search the forum and read the documentation before posting. It will help you resolve many issues.

For CSS help be sure to check out W3Schools first and be sure to download FireBug for FireFox for troubleshooting.

James B

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neilp    0
neilp

hi,

 

Thanks for the response,

 

I am not using a chat application currently, but wanted to put a floating image on each page (similiar to live chat) - something like vee24.com

 

Seems that hooks might be the best way to go.

 

Thanks 

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Danny    1,327
Danny

Yeah, James is spot on using hooks is the best method.


Please search our forums, before posting!

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lawsonconnor    0
lawsonconnor

hi,

 

Thanks for the response,

 

I am not using a chat application currently, but wanted to put a floating image on each page (similiar to live chat) - something like vee24.com

 

Seems that hooks might be the best way to go.

 

Thanks 

You can try eAssistance Pro live chat software it will definitely fulfill your requirement

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jmaben    0
jmaben

I prefer common header for live chat button. Every visitor of my website is valuable. Live chat button should be visible at the first glance. I am not so much technology expert. When I was adding Live2Support live chat on our website, just copied code and placed on header using div. It works fantastic. Live2Support also allow users to customize look and feel of chat button.

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Danny    1,327
Danny

jmaben - Are you saying you edited the header.php file when you say "When I was adding Live2Support live chat on our website, just copied code and placed on header using div."

 

If so, you shouldn't do this, editing core files is not recommended nor supported. The reason for this is that when an update is applied to DMS, it will overwrite your changes. This is the reason for the hooks, so you don't have to edit core files.


Please search our forums, before posting!

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