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suerama

No support from Pagelines after 3 days +. . .

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suerama

Hi,

 

Just this month I signed up for Pro, and started using the Pagelines Viewer theme. On Jan. 13 I submitted some 3 forum questions about several substantial problems I was having with Viewer.  I've had problems with using the textbox UI: font size and padding controls not working, and couldn't get video to appear in the Viewer.

 

Today I received some response from a fellow customer, but I've got no responses from Pagelines support. I've been a Pagelines customer for a number of years and I cannot recall waiting this long for a response.  Is this now normal? Did I perhaps post the issues in some wrong way?

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Danny

HI,

 

We try to reply as fast as we possibly can. However, there is a que, and a number of posts that still need addressing due to the holiday season. I have now replied to all your topics.


Please search our forums, before posting!

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