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Alex S

Help! DMS Crashed?

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Alex S

Hi everyone,

 

After saving my changes on the DMS editor, both my header and footer menu have disappeared. I have no idea why this happened so suddenly, as the only change I've made is adding a few images into columns on the main page.

 

I'd really appreciate if someone could tell me why this is happening. Ever since I've updated Pagelines I've been dealing with glitches and CSS crashing issues, which is incredibly frustrating. 

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Danny

HI,

 

Is it possible for you to do the following please.

 

1. Provide link to your site and enable PL debug mode - DMS Toolbar > Settings > Advanced.

2. Disable all active plugins except for DMS Pro Tools, see if this resolves your issue.

3. Remove any custom CSS/LESS and scripts you may have added, then see if this resolves your issue.

 

Are there any errors printed out in your browser ?


Please search our forums, before posting!

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Alex S

Hi Danny, 

 

I've followed those three steps. Still no luck.  I can't see any errors printed out in my browser. Very frustrating that all my time and previous work can disappear in the Pagelines DMS framework. 

 

What do you suggest I try now? I'm hoping I can resolve this quickly....

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