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sersanet

telephone numbers disappear on iphone, but the word TEL appears

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sersanet    7
sersanet

Hello Ellen

 

I have sent a few emails to your website, but have had no response.

 

My question is, could you look into a problem that happens when using your plugin through iphone..

 

the page in question has a black background and white text.

 

when viewing the website through an iphone the telephone number disappears...  i have wrote Tel: +++++++ the word TEL appears and the numbers disappear..

 

I have removed it from the site as it is causing my client problems,, 

 

but if you would like to view the problem please contact me and i will give you access to try and add the telephone number and view it in iphone..

 

 

Kind Regards

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ellenmva    112
ellenmva

sersanet I got your email on Friday -- so sorry didn't get back to you, I was away this weekend and meant to look at the problem yesterday. Thanks for posting in the forum, it is the best way to get me.

 

I can duplicate the issue so you don't have to do anything for me. Do you have a paid version of DMS? If so, there is a plugin in your my-account called DMS Pro Tools, please download and install it if you haven't already. There is a way of then targeting the css on the iphone only. 

 

I'll get you the code today to use so the phone number doesn't change color. Please let me know if you have access to the DMS Pro Tools, that will determine the code I give you.

 

Thanks.

 

Ellen


Ellen Moore

Pagelines Developer

www.elsue.com www.betterdms.com

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sersanet    7
sersanet

Hello Ellen

 

Thanks for the quick response, 

 

Regarding DMS, No i have not upgraded from Pagelines Platform.

 

I do have a paid version of Pagelines Platform.. which was for LIFETIME as it did say on the tin when purchased...

 

Kind Regards

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ellenmva    112
ellenmva

sersanet Ah, so you are using PageLines Framework -- good to know.

 

It looks like the iPhone changes the phone number to a link. This code works for me, give it a try and let me know if it works for you. Put this in your PageLines --> Site Options --> Custom Code --> CSS/LESS area.

.section-business-branding .bb-info-text a {
  color: inherit;
  text-decoration: none;
}

Let me know if that works.

 

Thanks.

 

Ellen


Ellen Moore

Pagelines Developer

www.elsue.com www.betterdms.com

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sersanet    7
sersanet

Hello Ellen, 

 

No sorry it did not work,

 

i have just added the telephone number to line 2 using h4 but it still does not show in iPhone..

 

i have added it under the image i made and added to the first line to show the telephone number,

 

you can check on www.secdetectives.es

 

Kind Regards

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ellenmva    112
ellenmva
<p>Sorry about that, try this code.</p>
<p>&nbsp;</p>
<pre class="_prettyXprint _lang-">
.section-business-branding .business-info h4 a {
color: #fff;
text-decoration: none;
}
</pre>
<p>&nbsp;</p>

Ellen Moore

Pagelines Developer

www.elsue.com www.betterdms.com

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ellenmva    112
ellenmva
<p>Going to try that code again, don't know why it put in the html.</p>
<p>&nbsp;</p>
<pre class="_prettyXprint _lang-css">
.section-business-branding .business-info h4 a {
color: #fff;
text-decoration: none;
}
</pre>
<p>&nbsp;</p>
<p>Oh well, just make sure the class is .section-business-branding .business-info h4 a and make color: #fff;</p>
<p>&nbsp;</p>
<p>We'll get it.</p>
<p>&nbsp;</p>
<p>Ellen</p>

Ellen Moore

Pagelines Developer

www.elsue.com www.betterdms.com

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sersanet    7
sersanet

Hello Ellen,

 

Ok thats solved the numbers problem, 

 

many thanks for that..  

 

Kind Regards..

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