Jump to content

Archived

This topic is now archived and is closed to further replies.

daretoeatapeach

Platform and DMS dashboards possibly all mixed up

Recommended Posts

daretoeatapeach    0
daretoeatapeach

Website URL: careercrossroadscoach.com
Framework Version: Just installed latest DMS
WordPress Version: 3.6.1
Plugins in Use: none
Server/Host: Network Solutions
 

I was told to switch from Platform to DMS because Platform is no longer suported. At first I got this error on the main page of the site (and nothing else):

Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 71 bytes) in /data/17/1/140/158/1629321/user/1756258/htdocs/careercrossroadscoach/wp-content/themes/dms/includes/less.plugin.php on line 2370

 

...But after I disabled all my plugins it went away. However, some weirdness is going on with my dashboard interface. When I switched back to Platform (because of the error) my dashboard settings had changed! Previously there was a section called something like "Platform Settings" and it was under the Themes menu. Now that option is gone, and there's a bunch of stuff that wasn't there before.

 

My suspicion is that somehow the menu options for DMS replaced the menu options for Platform, which would be possible if both were in a folder called Platforms (I've yet to check the file system), and thus messed them both up.

 

I'm hesitant to outright delete Platforms, because though it may be legacy I like it a lot. And I don't yet have 100% confidence that DMS will work. And I'd already customized the colors and such for Platforms, and deleting the theme will nixe all that work. Keeping this in mind, how best shall I proceed, in getting DMS to work?

 

Screenshots are attached.

 

 

 

Share this post


Link to post
Share on other sites
daretoeatapeach    0
daretoeatapeach

More info: I just logged into Winscp to have a look at the directory system of the themes. It's a bit dodgy: I've not one, not two, but four folders for Pagelines:

  • dms (last changed today) (lots of stuff within)
  • Pagelines (last changed Oct 23) (has a bunch of stuff in it, none of which has been altered since 10/23)
  • Pagelines 1.4.5 (last changed two weeks ago) (has no contents)
  • and Platform 1.4.3 (last changed two weeks ago) (has a folder within called Platform, with a bunch of stuff within that)

 

Since all these changes were made/errors happened today, it is strange that the Platform folder claims not to have been altered today. After all, I was making changes to the theme prior to installing DMS, so it seems like it should show today as the most recent update, even if all the install packages got put in the DMS folder. All the subfolders/subdocuments share this older date.

Share this post


Link to post
Share on other sites
daretoeatapeach    0
daretoeatapeach

I happened to have an old tab open with the old options that had been available in Platform (three cheers for having a zillion tabs and never clearing my cache!). So you can see that they've indeed changed.

 

Just to make perfectly clear, I know that Platform isn't supported, just trying to get DMS working, preferably without deleting all the options I created in Platform.

Share this post


Link to post
Share on other sites
James B    436
James B

Hi there,

 

From the first three screenshots it looks like you have DMS still as the active theme. All of DMS' editing and options are on the front end of the site. With DMS as the active theme, go to view your site live in the chrome browser (editor only works in chrome) and you'll see the DMS control panel at the bottom of the page. Screenshot - http://screencast.com/t/UtRVPJfS

 

As DMS is vastly different from Platform, your site layout will need to be recreated in some cases. All of your page/post content will be available, but the features/sections like sliders and boxes etc, will need to be added using the new drag and drop options on the live page.

 

You can switch back to Platform at any time via appearance>themes just making sure Platform is the active theme. It looks like you have DMS, PageLines Framework, PageLines Framework Lite and Platform all installed, so make sure you select the correct one and you should be fine.


Kindly search the forum and read the documentation before posting. It will help you resolve many issues.

For CSS help be sure to check out W3Schools first and be sure to download FireBug for FireFox for troubleshooting.

James B

Share this post


Link to post
Share on other sites
daretoeatapeach    0
daretoeatapeach

Thanks so much James! I think in the second set of screenshots I'd accidentally activated Pagelines instead of Platform, because I forgot I had a third theme of ya'll's installed, and went right for it with the logo and familiar name.

 

Still, my biggest confusion was in where all these theme options are hiding. So just to make sure I understand, you're saying that DMS isn't edited from my WP dashboard, but from an interface (only visible in Chrome) that shows up under the posts and pages themselves?

Share this post


Link to post
Share on other sites
daretoeatapeach    0
daretoeatapeach

Erg. So I've installed DMS on another site I run, and opened the interface on a page in Chrome. And I got the tool bar, which pops up with a big blank space. I take it that's where the options are supposed to be, but it's nothing but empty white. I suppose I should open another support ticket but I may just give up and move on to another theme.

Share this post


Link to post
Share on other sites
James B    436
James B

Hi there, yeah that's where the options will be. If the buttons are workings and it's a blank white space this is usually a jqeury conflict with a plugin. Disable all third party plugins to see if the editor resolves, if it does go through one by one turning each on, to see which one is the problem.


Kindly search the forum and read the documentation before posting. It will help you resolve many issues.

For CSS help be sure to check out W3Schools first and be sure to download FireBug for FireFox for troubleshooting.

James B

Share this post


Link to post
Share on other sites

  • Similar Content

    • JawDesigns
      By JawDesigns
      Hi everyone,
      Flywheel have reported errors on my clients site 'www.racewaredirect.co.uk' and it's not loading. Can someone please provide some information on how to fix this? The site has never experienced these issues before.
      Thanks,
      James Wilson
    • MissT
      By MissT+
      Hi there,
      I've got an issue with 3 websites built with DMS since I migrated them from http to https that I need help with please.
      When any changes are made - e.g. new posts added or existing posts amended - certain sections of the live site seem to break e.g. image headers hang and don't load (b/g on canvas section), sliders hang and don't load (Revslider), flipper section doesn't load.
      Logging in and then clicking 'Edit the site using DMS' seems to fix the problem. Often if I try to open up another browser window to edit the site / re publish I'm unable to as the page wont load / hangs while trying to load.
      Any ideas how to fix this? On a couple of the sites I've installed a caching plugin as I thought it might be a loading speed issue but it's still happening.
      Website URL's can be provided privately.
      Many thanks in advance.
    • fborcherdt
      By fborcherdt
      On main Dashboard in Wordpress the pagelines extension is displayed.
      Once installed and account is added the extension is active.
      I Freaking accidentally closed the dialog box (X in upper right corner)
      Thinking that it would just not use the plugin for one page.
      BUT no..
      it actually completely disable all pages.
      How can restore all the work that done with the Pageline Extension?
      Do you really have to go back into the Database and find a restore point?
      That seems like really bad UI if you can wipe all your work out in JUST ONE CLICK.
      Here is the site https://www.thevideogrid.com/fred
      PLEASE HELP
      Fred
       
       
       
    • jeomiland
      By jeomiland+
      Hi
      I found this topic
      which talks about a similar issue I am having, but a little different. Hope someone can help me out.
      Best way to see the problem is to view http://cassclayton.com/ on Safari (Mac) compared to Firefox or Chrome. You will see the banner just under the fixed menubar has a gap between the menubar and top of the banner. Looking at Inspector, I found:
      <div class="fixed-top-pusher" style="height: 62px;"></div>
      <script> jQuery('.fixed-top-pusher').height( jQuery('.pl-fixed-top').height() ) </script>
      and indeed it seems the jquery is not always working consistently. For instance, if you simply refresh the page in Safari, it will loose the gap and all looks fine, so is it a browser cache issue that is interacting with the jquery? I do have W3 Total Cache installed. There must be a way to tell the code to make sure jquery is up and running and available to do it's majic?
      And perhaps there is just a better way to do this banner? Originally I tried several DMS sections and used the banner image as background, etc... Kept running into problems with resizing and the left/right parts of the image were getting chopped off. It is important the whole image show, so currently I just use a NextBox section with this code:
      <img src="[pl_site_url]/wp-content/uploads/2015/12/CassClayton-blues-tribute-banner.jpg" width="100%" />
      and it looks the way it should. Is there a better way to place a banner graphic under a fixed navbar and make sure the whole banner graphic displays regardless of screensize?
       
    • oseehys
      By oseehys+
      Hello There,
      So i want to use platform 5 and DMS sections on a single page, i am using a child theme with pinspro as my main theme and i activated platform 5, the only problem am having so far is the fixed option, my navbars are not aligning to their default size, and it will be great if platform 5 header and footer section will function, has anyone used this option, how can i make the best use of platform 5 and DMS on a site
      Cheers
×