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kelkencap

Editor Not Loading

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kelkencap

Just installed DMS onto a new site (I still have 3/6 licenses remaining), however the editor won't load.  Pro Tools is installed, but I can't even get far enough into the editor for it to work.  1.1.1 is installed, cleared cache, etc.

 

 

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Rob

Hi,

 

A few things could cause this:

1. An incomplete DMS installation.   You could delete the folder wp-content/themes/dms (just the /dms folder) and try to reinstall via FTP using the unzipped dms.zip file from http://www.pagelines.com/my-account

2. Insufficient memory - something could be maxing out the memory on your server.  Check to see if your host is providing more than 64Mb of memory for PHP processing.

3  Plugin conflicts.   Try deactivating plugins to see if it resolves.

4. A cache plugin is locked in a bad momentary cache.  If you have such a plugin, clear the plugin's cache, then deactivate it immediately.

 

Let us know how it goes.


Former PageLines Moderator, Food Expert and Raconteur

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kelkencap

Thanks for the speedy response Rob, and sorry for my delay in reporting back.

 

This was just a an installation error.  Cleared browser cache, and installed via FTP...worked no issues.

 

Regards,

Nick

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Danny

Thanks Nick for informing us the issue has been resolved.


Please search our forums, before posting!

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