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webmktco

Hero Nav not working in IE9

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webmktco+    21
webmktco

I'm having problems getting the Hero Nav working on my site while viewing in IE9.  Below is a screenshot.

The site is http://moubry.prodentitedev.com/.

 

Any help is greatly appreciated.

 

2013-10-25_13-19-38.jpeg

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evan    0
evan

webmktco,

 

Thanks for bringing this to my attention, I'm looking into it.  Hero Nav has always worked in IE 8+, so perhaps this is an issue with DMS.

 

Try this - download and install the DMS pro tools plugin here (by PageLines).  This adds better compatibility for older browsers among other things.

 

Let me know if you are still experiencing problems after that.

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webmktco+    21
webmktco

Hi Evan,

 

DMS Pro Tools is already installed.

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evan    0
evan

What version of dms and hero nav are you using?

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webmktco+    21
webmktco

What version of dms and hero nav are you using?

1.2

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webmktco+    21
webmktco

Hi Evan,

 

Any idea when you think there will be a fix?

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webmktco+    21
webmktco

Evan,

 

I think I found the issue- my child theme is actually the Academy child theme.  When I activated the DMS theme, the Hero Nav works.  

 

Now I need to figure out why the Hero Nav doesn't work in the Academy theme and how to fix it.

 

I guess I should reach out to James Giroux (the developer of the Academy theme)... Right?

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evan    0
evan

webmktco

 

Ah, I see.  Yes I would definitely let him know about it.  There may be something going on in that theme that could be affecting other sections as well.

 

He will contact me if he needs help resolving the conflict.

 

I'm going to mark this as solved for now as this has been identified as a conflict rather than an incompatibility/bug.

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