Jump to content

Archived

This topic is now archived and is closed to further replies.

mtaus

PostAuthor image not displaying

Recommended Posts

mtaus+    5
mtaus

I've added the PostAuthor section to my author pages but the author image is not displaying. Some of my authors are using Gravatar, while others are uploading directly to their profile with Easy Author Image plugin. Neither version is displaying, even though I can see the iamges in the user profile via admin panel.

 

Any assistance would be appreciated. Here are a few examples:

 

http://www.cinephiled.com/author/saxmaker/

http://www.cinephiled.com/author/mtaus/

Share this post


Link to post
Share on other sites
James B    436
James B

Hi there, you have supercache enabled on the site so it could be masking the changes, try clearing the cache inside the plugin and deactivating, then refresh to see if the images get pulled in.


Kindly search the forum and read the documentation before posting. It will help you resolve many issues.

For CSS help be sure to check out W3Schools first and be sure to download FireBug for FireFox for troubleshooting.

James B

Share this post


Link to post
Share on other sites
mtaus+    5
mtaus
James, I tried suspending the cache and no help. In fact, the cache has been in place for a week and all other images are showing so I doubt that is it.

Share this post


Link to post
Share on other sites
Danny    1,327
Danny

Hi,

 

Firstly, if your sites design isn't finished, then you shouldn't have a cache plugin active. It should only be active when your sites design has been completed.

 

Secondarly, the reason as far as I can tell your author image isn't appearing is due to you not having a gravatar. The author image uses gravatar which is based off the email address you use in your user profile. From the source, it appears you have a URL instead of an image, or you do not have a gravatar set for your email, so it is only displaying a link.


Please search our forums, before posting!

Share this post


Link to post
Share on other sites
mtaus+    5
mtaus

Danny,

 

With respect to your first comment, the site is launched, which is the perfect time to activate caching. A site's design may never be "finished".

 

Regarding the issue I'm having, the images are not displaying for either the Gravatar or Easy Author Image profiles. E.g., this profile is using Gravatar and no image.

 

Any suggestions?

Share this post


Link to post
Share on other sites
mtaus+    5
mtaus

Jake, thanks. So it appears to be a browser issue. The images are displaying in FF, but not Safari or Chrome.

 

Any advice?

Share this post


Link to post
Share on other sites
Jake    74
Jake

Hi mtaus - I'm actually viewing them in Chrome (on Windows) so it's definitely working in that browser and I asked a colleague to check in Safari (and Chrome on Mac as well) and he sent me the following screenshot http://d.pr/i/BcC4. So all that said, it must be a cache issue of some sort in your browsers because it's looking good on our end?!


Have you searched the forums yet or checked out the DMS user docs?

PageLines geek, blogging at MyUntangledLife.com

Share this post


Link to post
Share on other sites
mtaus+    5
mtaus

Jake I'll dive in to the browser testing a bit to see if I can figure this out. Thanks for your help!

Share this post


Link to post
Share on other sites
mtaus+    5
mtaus

Looks like the Easy Author Image plugin is not compatible with DMS. When the plugin is active, the author images disappear in come browsers. Not sure why.

 

My work around: drop the plugin. :)

Share this post


Link to post
Share on other sites
Danny    1,327
Danny

Danny,

 

With respect to your first comment, the site is launched, which is the perfect time to activate caching. A site's design may never be "finished".

 

Regarding the issue I'm having, the images are not displaying for either the Gravatar or Easy Author Image profiles. E.g., this profile is using Gravatar and no image.

 

Any suggestions?

 

I didn't mean that your sites design wasn't finished, what I mean't was that if you're making changes then you probably will want to disable the cache plugin before hand.

 

In regards to the author image plugin, try contacting the author and see what he/she suggests.


Please search our forums, before posting!

Share this post


Link to post
Share on other sites

  • Similar Content

    • BentleyD
      By BentleyD+
      Hey there,
       
      I am working on BentleyRolling.com. I used grams on MoonbodySoul.com and all the images are cropped to a square, whether they are square or 4:5 when posted on instagram, they still get cropped to a square. This looks way better than some being squares and some being 4:5. Did something change since I designed MoonBodySoul.com with Platform5? Can you help me crop all images to a square on BentleyRolling.com 
       
      All the best,
       
      Bentley
    • cstudio
      By cstudio
      How do I control the lightbox effect on the plugin "popthumbs"?  On mobile, it opens up much to small then when expanded it opens to large.  I would like to control the the lightbox to like 90% of the viewer window but I can't figure out how/where to control that.
      Site example

       
      Thx
    • Queue-it
      By Queue-it+
      Hi,
      I am using pl-section-journey and hiding most of the images. When running the page via google speed insights, it tells to optimize all the images that are in this plugins default. (e.g. https://queue-it.com/wp-content/plugins/pl-section-journey/images/drawer-5.jpg ) Like this one that is not visible on the website, but is a part of the plugin and comes up in google insights.
      I've deleted all the images in the plugin, but they still seem to come up. Ref. this page: queue-it.com/features
    • globalnative
      By globalnative+
      Hi there!
      I'm trying to create a featured image for my new blog post. It has text in it, and when I add it as a featured image some of the text is cut off on the right.
      Could I get the ideal dimensions for featured images? Or, a way to customise the dimensions so that they are easier to fit in the way I need?
      Thank you kindly
      Nate
       


    • Claude203
      By Claude203
      Hi,
      Is there a way to target all images in a WordPress DMS site at once, in order to make them width=100% on mobile portrait mode? In other words, I am having trouble identifying the element for all image classes.
      http://www.blackfives.org
      Thanks,
      Claude
×