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pwiklund

Theme Sophistique not uploading

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pwiklund    0
pwiklund

Hi, 

I just purchased the theme Sophistique but I can't upload it. It says:

The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Something wrong with the zipped file. Can you help?

 

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Danny    1,327
Danny

Hi,

Can you extract the zip and take a screenshot of its content please.


Please search our forums, before posting!

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pwiklund    0
pwiklund

Hi, the whole file is invalid. It doesn't open or unzip at all. 

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pwiklund    0
pwiklund

I have tried to re-download it a few times with the same result. The file seems to be corrupted somehow. 

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Danny    1,327
Danny

OK, there are a number of users reporting something similar, therefore, there may actually be an issue with the downloads. I will contact one of our developers.


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