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joyjet

Headlines Themes install problem

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joyjet

Hello,

i am having trouble installing the new free theme Headlines. im using chrome on a pc with PRO version. I installed it and activated it but nothing happened. no change to site. any help welcome thanks!

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Danny

Hi,

 

Can you provide more information please, are you sure you have DMS installed ?

Can you also provide provide screenshots of happens when the theme is active. As I have just this moment activated the child theme and it is working as intended.


Please search our forums, before posting!

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joyjet

Thanks Danny, i def have DMS installed and pro activated. i did have a screenshot but cant find it now and i dont want to risk installing it since i have gone down another path and quite frankly DMS is so unpredictable that Im worried I will never get it back. quite often buttons dont work etc. quite siply, nothing changes i assure you. thanks for your help ! :)

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Danny

If you encounter all of those problems, it is likely caused by either your server, plugin conflicts, JavaScript issue or cache problems.

 

I haven't encountered any of those issues on any of my installations. Therefore, if possible can you enable PL debug mode so we can see your debug info. You can enable debug by going to DMS Toolbar > Global Options > Advanced.

 

Once enabled, reply here with a link to your site, so we can investigate your issue.


Please search our forums, before posting!

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Jake

Hi joyjet - I took a look at your debug info and a couple of things pop out as possible issues. First one is that you're running an older PHP with v5.2, ideally we'd love to see it at 5.3 or above. The other issue that came up involved Magic Quotes which can often cause problems http://d.pr/i/YiIM. If you could reach out to your host and ask them to address those, it would help ensure that server issues are not the problem.

 

I also noticed some plugins that aren't familiar to me and it's possible there is a conflict there. Could you also try disabling them and if that solves the problem, bring them back one at a time to try to find the culprit?


Have you searched the forums yet or checked out the DMS user docs?

PageLines geek, blogging at MyUntangledLife.com

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