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outtareach

Woocommerce checkout page not displaying

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outtareach    3
outtareach

I have woocommerce insstalled and its working great except when I get to checkout.  When I go to checkout the link shows "/products-page/checkout/" and on the page I just get the shortcode [shoppingcart] and no products. the page is mapped correctly in woo settings so not sure why everything works except the cart.  any insight would be appreciated.

 

 

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greenfly    230
greenfly

Hello outareach

Can you send us some admin credentials for your site to hello @ pagelines.com and include a link to the forum topic and we will debug this further for you.

Also can we have a link to your site please?


The answer to many issues can be found by searching in the forum before posting as someone else  may very well have had the same problem before you have.  Also, reading the documentation can help you gain a good understanding of how everything works. 

 

Please do not send me private messages. Occam's razor - The principle states "Keep things simple!"

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outtareach    3
outtareach

just sent it and the link is www.inktopgraphics.com but you can only see it once you log in.  thanks a bunch.

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greenfly    230
greenfly

No probs - taking a look now 


The answer to many issues can be found by searching in the forum before posting as someone else  may very well have had the same problem before you have.  Also, reading the documentation can help you gain a good understanding of how everything works. 

 

Please do not send me private messages. Occam's razor - The principle states "Keep things simple!"

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greenfly    230
greenfly

Simple answer to this one for you. When you add the shoppingcart shortcode or any shortcode, make sure you add them to the Text tab rather than the visual tab. 

 

http://d.pr/i/LisP

 

Try removing the shortcode - save the page and then switching to the text tab, re-add the shortcode. 


The answer to many issues can be found by searching in the forum before posting as someone else  may very well have had the same problem before you have.  Also, reading the documentation can help you gain a good understanding of how everything works. 

 

Please do not send me private messages. Occam's razor - The principle states "Keep things simple!"

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outtareach    3
outtareach

I only used the default woocommerce checkout page so the shortcode was already in the page.  I also tried adding it your way and still no page.  I have raw html installed but not working on this page and not sure if thats the problem.

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greenfly    230
greenfly

I changed the code by pasting it in text for you and it seemed to work http://d.pr/i/EOlT 


The answer to many issues can be found by searching in the forum before posting as someone else  may very well have had the same problem before you have.  Also, reading the documentation can help you gain a good understanding of how everything works. 

 

Please do not send me private messages. Occam's razor - The principle states "Keep things simple!"

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outtareach    3
outtareach

put something in the cart, I am not getting even that, just the shortcode still

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outtareach    3
outtareach

yes but click the "proceed to checkout" and there you see the issue.

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greenfly    230
greenfly

I tried a few things and it works with all of them as in it adds to the shopping cart  http://d.pr/i/mQOu

Try clearing your browser cache etc and see if it works for you. 

 

Clicking the Checkout button takes you to the page with Checkout on it so the shortcode should be [woocommerce_checkout]  according to the woocommerce documentation. 

http://docs.woothemes.com/document/woocommerce-shortcodes/

 

I added this for you 


The answer to many issues can be found by searching in the forum before posting as someone else  may very well have had the same problem before you have.  Also, reading the documentation can help you gain a good understanding of how everything works. 

 

Please do not send me private messages. Occam's razor - The principle states "Keep things simple!"

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greenfly    230
greenfly

Did this work for you? 


The answer to many issues can be found by searching in the forum before posting as someone else  may very well have had the same problem before you have.  Also, reading the documentation can help you gain a good understanding of how everything works. 

 

Please do not send me private messages. Occam's razor - The principle states "Keep things simple!"

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outtareach    3
outtareach

seems like [shopping_cart] was the shortcode in there instead of the correct shortcode.  weird because thats how i cam stock and now that you changed it it now works perfectly.

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Rob    547
Rob

Great!


Former PageLines Moderator, Food Expert and Raconteur

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