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adminuni

Cannot make any change

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adminuni    1
adminuni

Hello!

 

Since few days ago I have not been able to make any changes. When I go to Edit Page and make a change, when I click update, all the changes I made disappears. I read the rules of posting..and it said to deactivate any caching plugin, so I clicked on deactivate for WP Super Cache and at the top in yellow it says that the plugin has been deactivated, but nothing has actually changed.

 

I would go through the plugins to see what is effecting, but since I can't deactivate any plugins I don't know what other solutions there would be. Any help would be much appreciated.

 

 

 

It is a password protected page so please let me know where I should send username/password.

 

Thanks!

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greenfly    230
greenfly

Hello Adminuni 

 

When you say you can't deactivate any plugins is this that you are working on a live site? you can re-activate the plugins if we can find the plugin that may be causing the issue.


The answer to many issues can be found by searching in the forum before posting as someone else  may very well have had the same problem before you have.  Also, reading the documentation can help you gain a good understanding of how everything works. 

 

Please do not send me private messages. Occam's razor - The principle states "Keep things simple!"

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adminuni    1
adminuni

Hi Martin!

 

Sorry I wasn't clear. Yes, it is a live site but I am trying to deactivate the plugin, it just isn't letting me.

When I click deactivate, it just says 'Plugin deactivated' (in yellow) at the top of the page, but the plugin is still active.

 

Hope that makes it more clear.

 

Thanks!

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greenfly    230
greenfly

Hello Adminuni 

 

If you want to create an admin account for us on your site and send the crednetials to our support address, hello @ pagelines.com we can jump on your site and take a look for you. 

 

Please include a link to the forum topic so we can match them up. 


The answer to many issues can be found by searching in the forum before posting as someone else  may very well have had the same problem before you have.  Also, reading the documentation can help you gain a good understanding of how everything works. 

 

Please do not send me private messages. Occam's razor - The principle states "Keep things simple!"

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James B    436
James B

Hi there,

 

We've logged into the site and were able to disable the plugins, I've tested the saving by placing the boxes section in to the header and it's displayed on the main site. I've since removed but left the plugins deactivated so you can log in and test.


Kindly search the forum and read the documentation before posting. It will help you resolve many issues.

For CSS help be sure to check out W3Schools first and be sure to download FireBug for FireFox for troubleshooting.

James B

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James B    436
James B

Excellent, glad it worked :-) Have a great weekend


Kindly search the forum and read the documentation before posting. It will help you resolve many issues.

For CSS help be sure to check out W3Schools first and be sure to download FireBug for FireFox for troubleshooting.

James B

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