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gansoma

ERROR: User not found!

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gansoma    0
gansoma

hello!

 

I know there were problems recently, and I was waiting to find a solution to my problem, but I can't still connect to my account inside my wordpress page, when I try to log to the store or to the account:

 

ERROR: User not found!
There was a problem logging in to PageLines.

 

Someone who have or had the same problem have any kind of solutions.

 

 

Thanks :)

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Rob    547
Rob

Hi,

 

You're using Framework, correct?

 

And you login to WordPress as admin, then go to Dashboard > PageLines > Your Account.  There, you've entered your launchpad account login and password?

 

I'm unclear where you're having trouble logging in or when you're getting that message.


Former PageLines Moderator, Food Expert and Raconteur

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gansoma    0
gansoma

Rob,

 

With that link you made my see my mistake, all's running fine now.

 

I apologie for making lose your time with that subject.

 

Thanks.

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Rob    547
Rob

It is no problem at all.  I'm here and happy to help!  Just happy to know you were able to resolve it.


Former PageLines Moderator, Food Expert and Raconteur

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argyrisk    1
argyrisk

I am having this problem just now. I did a password reset and entered a new password but I still can't log into the framework or launchpad.

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Jake    74
Jake

Hi argyrisk - I'm sorry you're having issues logging in. If you shoot an email to hello@pagelines.com with your credentials (launchpad username/password), we'll test on our end and make sure your password reset synched up correctly, etc. Thank you!


Have you searched the forums yet or checked out the DMS user docs?

PageLines geek, blogging at MyUntangledLife.com

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