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davidm71

Used activation, didn't activate, no keys left.

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davidm71

re: Order #13243

 

Hi,

 

My activation key didn't activate, and now I have no keys. Here's what I did...

  1. Purchased a Personal 1-key DMS license on launch day (or ground zero depending on how you look at it).
  2. Created a sub-folder WP installation on my live domain (mydomain.com/test/)
  3. Downloaded DMS.zip from /my-account
  4. Uploaded/installed to WP
  5. Attempted DMS activation in DMS editor > 'Your Account' - seemed to accept and alerted 0 keys remaining.
  6. DMS still in 'Basic' mode.
  7. Retried entering key, got 'Exceeded maximum number of activations'.
  8. Stuck with no remaining key and no activated DMS.

Note: I have no 'de-activate' button as it is not activated (this was suggested elsewhere).

 

Any help appreciated in advance, though I understand you guys are pretty busy so I'll be patient...

 

Dave

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batman
Hi Dave
You can see what happened in this
 
They are working to fix it all as quickly as possible but in the meantime, you wlll experience difficulties communicating with your validation servers.  
 
I appreciate your patience in this.
Carlos

Life is too short to remove USB safely ...

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davidm71

Thanks for the info batman. I'll hold tight.

 

Dave

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batman

You're welcome! 

:)


Life is too short to remove USB safely ...

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