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margeaux7

No subscription or access to purchased items

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margeaux7

When I sign in I receive a message that I do not have a subscription and consequently I do not have access to download Pagelines Framework and the other sections and plugins I have purchased. Thank you for your assistance.

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Rob

Hi,

 

We are endeavoring to restore our site after some serious technical issues before and at the time of our DMS release.  Presently, our store and launchpad are still being restored.  We appreciate your kind patience as we work to fix these issues as soon as possible.

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Former PageLines Moderator, Food Expert and Raconteur

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margeaux7

Thank you. I understand completely.

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Rob

Anytime.  I'm sure the team is working as I write this.


Former PageLines Moderator, Food Expert and Raconteur

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fordtheword

I'm guessing this still goes on? I can't log into my user account on the Pagelines Dashboard. I have a Plus membership and would like to start using DMS, but I really have no idea how.

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Rob

Considering the scope of the technical problem we had on Tuesday and Wednesday, and that I just replied that we're still working on it as of this morning, yes, it's still going on.  Our developers are working very hard to put everything back together, but this is a monumental task. I'd ask your continued patience as we try to get things fixed.


Former PageLines Moderator, Food Expert and Raconteur

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fordtheword

Still, I understand the problems you're having, I just wanted to check it wasn't on my side :) Good luck guys, you're doing a great job I'm sure!

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Rob

Thanks so much for your understanding.


Former PageLines Moderator, Food Expert and Raconteur

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