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fsgllc400

Facebook Like button broken

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fsgllc400

I've got a problem with the Facebook "like" button that is included in the pagelines framework. At first I thought it might be an issue with my computer/browser settings, and hoped it didn't affect my client, but alas she just brought up the issue with me today. 

 

The issue is as follows:

 

When you browse to a "blog" post and try and click the Facebook "Like" button - The count increases by 1, and the iframe flashes on the screen, then immediately dissapears and the count goes back to 0. It keeps doing this as many times as you want to click it. It doesn't matter what browser; Chrome, IE, Firefox. I have made sure AdBlock is disabled on my end. My development environment is not open to the public, but I have included a video displaying the problem.

 

[URL=http://tinypic.com/r/xlcjl5/5]View My Video (http://tinypic.com/r/xlcjl5/5)[/URL] 

 

 

I've searched the support forums and not found anything of relevance to my issue. Any help would be most appreciated. Thanks!

 

Paul

 

PS - I apologize for the "tinypic" video, I didn't know where else to upload it, if I find such a site, I'll edit this post with a higher quality video link.

 

Thanks!

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James B

Hi there,

 

I've tested the like button from the tools page and it's working ok. Have you got a cache plugin on the site, anything which even though adblocker is deactivated could be serving a previously saved version? If you disable all other third party plugins  does it effect the response of the like button at all?

 

Is the client version of the site live that we could take a look at?


Kindly search the forum and read the documentation before posting. It will help you resolve many issues.

For CSS help be sure to check out W3Schools first and be sure to download FireBug for FireFox for troubleshooting.

James B

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fsgllc400

Hi there,

 

I've tested the like button from the tools page and it's working ok. Have you got a cache plugin on the site, anything which even though adblocker is deactivated could be serving a previously saved version? If you disable all other third party plugins  does it effect the response of the like button at all?

 

Is the client version of the site live that we could take a look at?

 

 

No cache'ing plugin but I'll disable the other plugins and see what we get. Unfortunately this is the first iteration of the site, so there is no live version yet; trying to iron out these last few bugs so we can go live! ha 

 

Thanks for the response, I'll give that a shot and report my findings.

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Rob

Hi,

 

It's possible there's a plugin conflict.  However, if you click the Facebook like button once, it will add 1 digit to the total number.  Click it again, and it normally will reduce the value by one.  This is normal, because as far as Facebook is concerned, they think you're disliking the the post.  So in clicking, just click once.  If that's done, do you still have the problem?

 

If you do, then try deactivating plugins to see if that helps (leave your cache plugin - if you have one, but clear the cache).  Clear your browser cache by doing a hard refresh (Shift + F5 on a windows machine).   Should the condition stop, then you definitely have a plugin conflict.  Just reactivate each plugin, one at a time, clearing any caches after each reactivation, and viewing/testing.

 

Were the condtion to resume, that last plugin is your culprit. So deactivate that one again, make a note and try to check their forums to see if others have experienced problems with it. You may just have to replace the plugin or ask them for an update.


Former PageLines Moderator, Food Expert and Raconteur

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