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dsiew

Cannot login from Dashboard!

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dsiew    0
dsiew

I am a plus subscriber and there weren't any issues logging into my Pagelines account in my dashboard previously.

 

But today, I wanted to update my site and it suddenly refused to let me access my account, no matter how I tried. It just said

 

"Could not connect to PageLines as user "xxxx""

 

So I could not see the store nor anything that needs verification from my Pagelines account.

 

How can I resolve this situation asap? Please advise.

 

Thanks and regards

dsiew

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dsiew    0
dsiew

FYI,

 

I am running on WP 3.5.1 and probably Pagelines 2.4 (cant seem to find my Pagelines version on my site now).

 

And I have no problems accessing my account on Pagelines.com

 

Thank you and regards

dsiew

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Simon    247
Simon

try again

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dsiew    0
dsiew

Thanks.

 

Now it allows me to login. However, when I go to Store and tried to install any sections/plugins etc, it will show me a "Could not connect to download" message box. Pls see attached. This will show on all Store pages/tabs.

 

Worse still, it will break my site.. all my admin links etc were rendered inactive. I cant click anywhere except within Store tabs or log out.

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James B    436
James B

Hi there, we had an update earlier that this issue was fixed regarding the 'could not connect message'. Is this still happening or your site or are you able to download now?


Kindly search the forum and read the documentation before posting. It will help you resolve many issues.

For CSS help be sure to check out W3Schools first and be sure to download FireBug for FireFox for troubleshooting.

James B

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dsiew    0
dsiew

Hi James,

 

Thank you for your update. Its working fine now.

 

Regards

dsiew

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Rob    547
Rob

Glad to hear it's working now.


Former PageLines Moderator, Food Expert and Raconteur

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bobmcilvride    0
bobmcilvride

Hello, I continue to be unable to login to paglines via the dashboard.  I have v2.4.4 and WP version 3.5.2.  I can login via the pagelines website with my screen name and password, but not through the framework in WP.  Message is "Could not connect to PageLines as user "username".  I would appreciate any advice.  Thanks.

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Rob    547
Rob

Bob, what are you trying to log into?

 

Your site's admin dashboard is accessible as normal. 

 

Please note that login validations are still having some issues.  We're working to resolve those.


Former PageLines Moderator, Food Expert and Raconteur

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bobmcilvride    0
bobmcilvride

My WP admin dashboard is fine.  I was referring to my pagelines dashboard, which is still not accepting my pagline credentials.  Looks like I just have to sit tight and wait for y'all to get everything back up and running.  Thanks.

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floydwebb+    2
floydwebb

I have the same issue, I could get in, not I cannot after being connected fora week. 

Please help. 

 

Floyd Webb

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Danny    1,327
Danny

floydwebb

THis topic is over 5 months old, can you provide more information regarding your issue and possibly some images too please.


Please search our forums, before posting!

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floydwebb+    2
floydwebb

Someone is in touch with me already, thanks anyway though. That old topic is still a current event!

 

:-)

 

fw

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emmagrimberg    0
emmagrimberg

Hi all,

 

I got error Could not connect to PageLines as user "".

What should I do?

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greenfly    230
greenfly

Hello @Emmagrimberg 

 

Please could you start start you own topic for your support questions. 

 

Also at the top of the forum is the following message http://d.pr/i/QB06 - hopefully this will be resolved shortly. 


The answer to many issues can be found by searching in the forum before posting as someone else  may very well have had the same problem before you have.  Also, reading the documentation can help you gain a good understanding of how everything works. 

 

Please do not send me private messages. Occam's razor - The principle states "Keep things simple!"

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