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john7626

Purchase of Featured Picture Boxes not showing up as available

By john7626+, in DMS & Legacy Products

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john7626+    2

john7626
Posted

I purchased the section Saturday, 5/11/13, at 9:55 PDT and received my receipt via email almost immediately. When it hadn't become available for installation after four hours, despite refreshing the store numerous times, trying the page in various browsers, etc., I sent an email to Ryan Varley. He responded very quickly, and as I expected, had nothing to do with delivery through the store. (He wrote a terrific email response, though.) Today is Sunday, 5/12/13, at 10:42 a.m. EST and the section is still not available. What can I do to get this issue resolved. Thanks.

 

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john7626+    2

john7626
Posted

Received the section via email. Installed it and am anxious to use it.  The response from Ryan Varley and [email protected] has been tremendous. Thanks.

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