Can't seem to get Footer Column Sidebar to show up

[sidianmsjones 0]

Website here: http://www.bookaware.org/

 

I have a custom home page and have checked the Page Setup to make sure it isn't being hidden, and it's not.

 

I have the section added to my Footer in the D&D area.

 

I've made sure to add content (a block of text) to the widget area for it as well.

 

I'm on the latest Pagelines and WP versions.

 

Thanks for any help!

 

[catrina 103]

To troubleshoot your issue, please deactivate ALL active non-PageLines plugins and see if the problem persists.

[sidianmsjones 0]

Ok tried that. Only had one other non-Pagelines plugin and deactivating it didn't do anything.

[Rob 547]

Hi Sidian,

 

Try checking the Dashboard > PageLines > Page Options, not just the PageLines Meta Options on individual pages to see if the footer columns is hidden. 

 

In Dashboard > PageLines > Site Options > Header & Footer, did you select a number of columns to display?

[sidianmsjones 0]

Sorry Rob, no results from those suggestions either. :

 

Here is my custom CSS just in case.

body{}
  
#branding .content {
  background-color: rgba(0, 0, 0, 0.0);
}
  
body.fixed_width.content-shadow .page-canvas {
  	box-shadow:#010101 0 0 50px 1px;
	webkit-box-shadow:#010101 0 0 50px 1px;
}
.post-meta .c_img {
  background-color:#ffffff;
  background-position:initial initial;
  background-repeat:initial initial;
  border:0px solid #F4F4F4;
  box-shadow:rgba(0, 0, 0, 0.4) 0 0px 0px;
}
body.fixed_width .section-branding .content-pad {
  padding:0;
}
#navbar .content  {
   border-top-left-radius: 15px;
   border-top-right-radius: 15px;
}
.content .navbar  {
   border-top-left-radius: 15px;
   border-top-right-radius: 15px;
}

[Rob 547]

The HTML of the page seems to be corrupted.  It looks like some link to PaidMembership may be the culprit.

 

See the red text in the attachment.  It's an errant closing tag, as there's no opening tag. The page breaks after the morefoot.

 

 

[sidianmsjones 0]

Interesting. Even when I deactivate the plugin the issue is still there. Looks like I need to modify the plugin? Guess I'll take it from here. Thanks Rob.

[Rob 547]

No problem.

 

It seems to have inconveniently embedded itself in your code. You may want to check their forum or support to see why it does this and if there's any solution.

[sidianmsjones 0]

Strangely enough, I found the tags and deleted them, but no avail, so I've put them back just in case. Does this still indicate that the plugin has done this?

[Rob 547]

It may have written to the database. I'm not really sure.  The best source for this will be the plugin developer.

 

Have you tried deleting PageLines Framework and reinstalling it via FTP?

[sidianmsjones 0]

I'll try the developer. Don't wanna reinstall cause I still need to use the plugin. : Thanks for the help though.

[Rob 547]

Sidian,

 

Reinstalling PageLines Framework will not harm or even affect the plugin. That's in a totally different folder.

[sidianmsjones 0]

No, no, I know. It's just that ultimately I still have to use the plugin which apparently is going to keep messing up the footer. So I figure I may as well contact the developer and see if I can find a permanent solution.

[sidianmsjones 0]

Hi again, sorry to be a pain in the butt but one of the PMP guys says this...

 

Our site doesn't have any </footer>tag in it and we've got PMPro turned on. Just because a tag comes right before that "Powered By" comment doesn't mean that PMPro inserted it. The tag that comes right before the "Powered By" line in our site's code is from another plugin entirely. The fact that the bad tags were still there even when you disabled PMPro is another sign to me that it's coming from somewhere else.

 

So now I'm really not sure where to go from here. Perhaps a reinstall really is needed?

[James B 436]

Hi Sidian

 

If you put any other section into the footer or below the current lowest section on the page does it show on the page?

 

I'm not really sure what else to suggest. You can DM me an admin login and i'll log in and see if I can see anything in the admin area for you.

[James B 436]

Hi Sidian

 

I've logged into the site and played around with the footer area in the template. Looking in the source code the footer tag ends but never starts, so it's not loading the footer at all. I've deactivated the plugin but as the plugin but didn't make a difference to the layout, the other plugin is deactivated but there could be something in there still that could be affecting the code, couldn't have 100% without deleting it. So far I've managed to get the footer columns sidebar to show by placing in the morefoot.

 

Do you know if this just start happening one day or was it like this from when you first installed?

 

I would think there's a possibility here that you might have got a corruption in one of the core files, the easiest way to rule that out would be to install a fresh version of pagelines to overwrite the existing and see if the footer area started showing on the page again.

[sidianmsjones 0]

Mucho thanko for checking it out. What would happen if I just replaced the footer file with a new fresh one? That might work right?

[James B 436]

Wouldn't hurt to try, I did look at the code in the footer.php and it didn't seem any different from the one in my site, so it could be something in the core code which calls the various template areas/sections together that's causing the error.

 

If you try a full update of Pagelines after, make sure you backup the database and the pagelines settings first, just to be safe and so you have a copy of each you can import back if anything goes wrong.

 

You can export the database in Tools>export from the wp admin area.

The Pagelines settings from Pagelines>dashboard>tools.

[sidianmsjones 0]

Fixed with a reinstall.