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margeaux7

Ken Burner Slider not working

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margeaux7    3
margeaux7

I purchased the slider and installed it properly. Neither my vimeo video or a simple graphic will show up. Please assist me. Thank you.

http://www.ehr1.co/

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tmeister+    38
tmeister

Hi,

 

The issue is that the Black and White copy do not exist ( http://www.ehr1.co/wp-content/uploads/2013/01/OneAnnouncement_Final_bw.jpg )

 

1 question, the media that you are using was uploaded after the section installation? this is because the section create a Black and White copy for the image, and if you are using media uploaded before you installed the section that copy do not exist.

 

Now, if you upload the images after the section install, please be sure to read this one http://tmeister.net/knowledge-base/kenburner-slider/kenburner-slider-is-not-showing-any-slides/

 

Best,

Enrique


Enrique Chavez - Premium DMS Themes, Sections and Plugins.

http://enriquechavez.co

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margeaux7    3
margeaux7

Could someone please help me?

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margeaux7    3
margeaux7

I gave up and bought vimeo embed after 4 1/2 hours. I never got the video to load in the Ken Burner Slider. Only static graphics.

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