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robin2321

Section Control Panel not working

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robin2321    0
robin2321

Section Control Panel not working

 

The Pageline section panels are not working properly. I cannot move the panels and the hide function or clone function will not responed. I have deactivied all the plugins and the problem still presists "HELP"

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robin2321    0
robin2321

Yes I download the latest verison Sunday, also using wordpress version 3.5.1

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catrina    103
catrina

Can you please e-mail your WP dashboard log in info to hello@pagelines.com? I want to log in and see if the same behavior happens for me.


Please read the docs before posting. Please do not private message me unless I ask you to.

Designer | Catrina Dulay

Founder | Catrina and Mouse

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James B    436
James B

Hi Ralph,

 

I've logged into your site using the details you've sent in. It seems to have resolved, I can move sections in the drag and drop and they render on the page ok. I can also duplicate sections inside the drag and drop. I think the problems were having before were related to one of the plugins you had active.

 

Please try again and let us know if you see the same result.


Kindly search the forum and read the documentation before posting. It will help you resolve many issues.

For CSS help be sure to check out W3Schools first and be sure to download FireBug for FireFox for troubleshooting.

James B

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robin2321    0
robin2321

The problem still persists!! I logged into the site and tried to use the section control panels with no luck. All the
plug-ins on the site have been deactivated so that does not appear to be the problem. I am using windows 7, is there something else that
could be causing the problem?  Should I reinstall Pageline or is possible that the theme Ignate could be the problem.
 

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Simon    247
Simon

Sounds like a bad cookie and or browser cache problem.

Try a different browser or clear your browser cache.

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James B    436
James B

Hi Ralph

 

Thanks for coming back to us, I've taken a video screenshot so you can see whats happening when i login

 

http://screencast.com/t/ypulAnNyPK9

 

The sections and the drag and drop work ok, try Simon's advice and let us know if that works on a different browser or by clearing the cache/cookies.


Kindly search the forum and read the documentation before posting. It will help you resolve many issues.

For CSS help be sure to check out W3Schools first and be sure to download FireBug for FireFox for troubleshooting.

James B

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robin2321    0
robin2321

tryed Chrome same problem and cleared the cache in firefox, problem still there

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robin2321    0
robin2321

Now it appears to working now, maybe the problem was the firefox browser

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James B    436
James B

Hi Ralph, it could be that there is data in the browser somewhere. I'm not sure which process you're using to clear the cache, but try this one and also click to clear the cookies.

 

http://support.mozilla.org/en-US/kb/how-clear-firefox-cache


Kindly search the forum and read the documentation before posting. It will help you resolve many issues.

For CSS help be sure to check out W3Schools first and be sure to download FireBug for FireFox for troubleshooting.

James B

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