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creatov

Unable to login in Pagelines in admin

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creatov    0
creatov

I'm not able to login in Pagelines in my WordPress site. Strange. It's the same user/password as the user/password for this forum. What can cause this issue? I deleted the cache of the site, cache of the browser, tried it in another browser. Nothing works.

 

http://www.screencast.com/t/Am6ZHiulH

 

Hope someone can give me a hint

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Jean-Philippe    2
Jean-Philippe

Did you change your password?

It happened to me once because I chose a too complicated password.


www.photoreview.fr | www.kankei.fr

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Danny    1,327
Danny

If Jean-Philippe's suggestion didn't work, can you contact our helpdesk please and they will look into it.

 

hello@pagelines.com

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Please search our forums, before posting!

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creatov    0
creatov

Did you change your password?

It happened to me once because I chose a too complicated password.

I did try this on, but no success. I'll contact the helpdesk via email.

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creatov    0
creatov

Is that your own setup? I cannot do that on creatov.nl but I can do that on other domains I also have. So the issue is not (I guess) the Pagelines part. But where can this be blocked on my main website?

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Simon    247
Simon

Probably your host have http and https ports blocked so the framework cannot communicate with our servers.

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creatov    0
creatov

Oké, I think I've found part of the issue: the w3TC plugin is now disabled and now I'm able to log in. Too bad this is part of it. Last week there was an update of the plugin, so I thought that was maybe part of the reason. I'll dive into it more later. Thanks for now.

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