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hughes1974

Dropdown menu not working

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hughes1974    0
hughes1974

Hi all, my client just contacted me and told me that the drop down menu on the site stopped working. I reviewed the site and it no longer works. The site has been running great for about two years no issues. Now the menus stop working. Does anyone know why this is happing or how to fix the issue.

 

Website

 

Thank you

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Rob    547
Rob

Hi,

 

First let's go to Dashboard > PageLines > Site Options > Header and Footer and see if Enable Drop Down Navigation? is checked.  If it is, let's proceed to the next option.

 

Visit Dashboard > Appearance > Menus.  Make sure your menu is set under Theme Locations.  If it isn't, make sure the correct menu is set there. If you don't have a saved menu, I'd recommend creating one, and applying it to the Theme Locations for your Primary menu.


Former PageLines Moderator, Food Expert and Raconteur

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Simon    247
Simon

The problem is a javascript error.

Its probably caused by a plugin.

Make sure they are all up to date, and if so deactivate one at a time to find the offender.

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peters_publishing    0
peters_publishing

For what it's worth, I had this same problem, and it turned out to be the JavaScript to Footer plugin, which is too bad, because that plugin made my site really speedy :(

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rbarrettbates    0
rbarrettbates

I have same issue—disabled all plugins and made sure header options for dropdown is checked. Any suggestions?

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greenfly    230
greenfly

Hello rbarrettbates 

 

please create your own topic - thanks :) 


The answer to many issues can be found by searching in the forum before posting as someone else  may very well have had the same problem before you have.  Also, reading the documentation can help you gain a good understanding of how everything works. 

 

Please do not send me private messages. Occam's razor - The principle states "Keep things simple!"

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