Jump to content

Please Help Me... My Website Is Down And Its Almost Christmas. Please Please Please!

Recommended Posts

cillablay    1

Hi There, I realised that someone had hacked into my account and put some information about buying ble pills on my header. Google had already noticed and marked my website with "the site is compromised" in serch engines. I panicked and logged unto the webstie, changed my password and proceeded to find out what had happened as adviced by google. What happened was that, the hackers had put some information about viagra an callais on my website in the header. so when you visit the site,and you click the logo it goes straight to an online pharrmacy in australia. I have no idea why they would pick on me. I spent ages building this website and not without help from all of you. So this is what I did, I went into thesource and found the information. I was so angry and upset that I immediately deleted it. And something might have gone terrible wrong because now accessing my site shows this error code. Please can you help me? How can I restore the bestie less the hacked information? I have the site on back up but it will be a disaster if I cannot get a clean website before Christmas The website addrwess is www.primalashes.com

Share this post

Link to post
Share on other sites
Simon    247

Download a fresh copy of the framework from your members area and re-upload all the files.


Likely your server has been compromised. I did a little digging, as i wanted to find out if your host offer full site backups.


You have over 1000 domains on your single server! Being that its godaddy, they might be able to roll the whole site back to before it was attacked, but if you do that you will have to find out how it was attacked and remove the point of entry. Likely it was a plugin you installed.

Share this post

Link to post
Share on other sites
cillablay    1

You are like an angel! Thank you so much. I will get on to Godaddy. I dont know why they would give me an account with a 1000 domain names. Very annoying! So you think I am better off removing some of the plugins?? The only one I have recently downloaded was jigo shop. It might be that. Thank you so much. I read so many bad reviews about jigo shop. Why Pagelines support them is beyond reason

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

  • Similar Content

    • JawDesigns
      By JawDesigns
      Hi everyone,
      Flywheel have reported errors on my clients site 'www.racewaredirect.co.uk' and it's not loading. Can someone please provide some information on how to fix this? The site has never experienced these issues before.
      James Wilson
    • oseehys
      By oseehys+
      Hello There,
      So i want to use platform 5 and DMS sections on a single page, i am using a child theme with pinspro as my main theme and i activated platform 5, the only problem am having so far is the fixed option, my navbars are not aligning to their default size, and it will be great if platform 5 header and footer section will function, has anyone used this option, how can i make the best use of platform 5 and DMS on a site
    • thirdstonemedia
      By thirdstonemedia+
      I've been fighting with a resolution issue ? Want to use Flick Slider, the site looks great on my monitor but client says she can't see bottom of homes. I believe she's on an old PC using outdated browser/s ... but, she's important to me and I'd like to make this work, on her system. Without asking her adjust her own set-up. 
      I put the Flick Slider inside a container, here ::
      Set the Height of Flick Slider to 50 Base ... I don't know how this works exactly ... there is a Base then a Min ... but, haven't adjusted the Min ::
      Tried using Splash Up, which presents the same issue (she can only see top of home) and she wants several images to rotate on Home page, so not sure this would work anyway ::
      I have tried going into Layout and making the width narrower, and that does make the site narrower, but the homes still don't display in full, on her system. Help ?

      Here are her screen grabs, both desktop and iPad  (dumped the chalkboard background).

      FInally, she said these look great ::
      What am I doing wrong ?? Is there a better way to accomplish making the site look great on any resolution at any size ?
      (Longtime Pagelines-lover.)

    • bnapoli
      By bnapoli+
      On my site www.modishmel.com I'm seeing the "blog post title" within the "pins" plugin section breaking words into multiple lines. See screenshot attached.
      Only seeing it in Firefox. Can you help?

    • Suneel
      By Suneel+
      I updated my theme to framework and now can't get rid of this bright blue bar that appears across the top of every page. It says, "A fixed bar that makes it easy to promote important content.", and then a button that says, "Get PageLines".
      I am a novice and need help.
      Thank you!