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    • Queue-it
      By Queue-it+
      Our site has experience an huge down load time since yesterday and we can't find the solution at the moment. 
      Could you also have a look at that? https://queue-it.com/
      We have plenty of plugins that are not up to date, but we have a replicate of this site that has the same exact settings and updates with plugins but it performs a lot better.
    • emilyf
      By emilyf+
      Our new Pagelines site has been up about a month (brianboggschairmakers.com) and so far it's worked fairly well. 
      Reviewing our Google Analytics, however, has brought to my attention that the site is loading exceptionally slowly on Safari, both on mobile and desktop. Average load time for each page is 4-8 seconds, but on Safari, it's over 22 seconds!
      Anybody else have this problem? Any recommendations?
    • seanocaside21
      By seanocaside21+
      Hi Support,
      I was having load time problems with one of sites. From reading through some of the forums i saw that W3 total Cache was a useful plugin to install. 
      Once installed there was issues with the auto minify setting. Basically the auto or manual setting wouldn't work. Anyway moving on i decided i would remove the plugin. 
      On attempt to remove the plugin i was met with the following error code across both backend & front end of the site:
      Warning: include(/usr/local/pem/vhosts/132112/webspace/httpdocs/wp-content/advanced-cache.php): failed to open stream: No such file or directory in /usr/local/pem/vhosts/132112/webspace/httpdocs/wp-settings.php on line 65 Warning: include(): Failed opening '/usr/local/pem/vhosts/132112/webspace/httpdocs/wp-content/advanced-cache.php' for inclusion (include_path='.:/usr/share/pear:/usr/share/php') in /usr/local/pem/vhosts/132112/webspace/httpdocs/wp-settings.php on line 65
      The plugin is gone from the list but there still seems to be files on the .ftp server. 
      Needless to say i am at a loss and was planning on showing a client the new site this afternoon. 
      You can see site at http://internetcollege.ie/
      Any help would be much appreciated.