Jump to content
illinimatt81

500 Server Error - Error Log Shows Pagelines Issue

Recommended Posts

illinimatt81    21
illinimatt81

I have encountered two '500 Internal Server Errors" today while working on my site 'http://runneracademymembership.com'

Each time the issue occurred when I was updating pages. The issue did not occur due to adding or updating or deleting any plugins. I was working on updating multiple pages within the site without issue and then suddenly a '500 Server Error' would happen without warning while updating a page.

Host Gator (my webhost) resolved the issue both times and then logged into my CPanel to investigate the error. They pinpointed the issue to the Pagelines Theme. Here is what they shared with me:

Premature end of script headers: index.php

stat("/home/mejohns1/public_html/runneracademymembership.com/wp-content/themes/pagelines-template-theme/style.less", 0x7fff13fb1970) = -1 ENOENT (No such file or directory)

What can be done to resolve this?

Share this post


Link to post
Share on other sites
Simon    247
Simon

That is not the error causing it, thats just the OS reporting back that it cant find that file... here is the code that loads a style.less from the child theme, IF it exists:


$lessfile = sprintf( '%s/style.less', get_stylesheet_directory() );
if ( is_file( $lessfile ) )
pagelines_insert_core_less( $lessfile );
[/CODE]

is_file() uses stat() to check if the file exists, and that would not produce an error of any kind. If your getting a 500 error apache should produce a log, ask to see it. Also turn on WP_DEBUG in wp-config.php to view any php errors as they happen.

We code everything with full debugging turned on so can pretty safely say it isnt the framework generating errors.

Share this post


Link to post
Share on other sites
illinimatt81    21
illinimatt81

Is this a case of a missing file then? Is there somewhere I can get the file and FTP it? No idea why this would happen. I am using a child theme. I'm going back to Host Gator and will reply with their finding.

Share this post


Link to post
Share on other sites
Simon    247
Simon

No its not a case of a missing file.

As i said, the framework looks for that file, and if it exists it uses it, if not it just carries on, it isnt needed.

Turn on WP_DEBUG and see what is actually causing the errors.

Share this post


Link to post
Share on other sites
illinimatt81    21
illinimatt81

They replied and said there were no other errors.

[Tue Nov 20 15:29:10 2012] [error] [client 74.202.255.243] Premature end of script headers: index.php

[Tue Nov 20 15:29:11 2012] [error] [client 74.202.255.243] Premature end of script headers: index.php

Since it is tied to the Child Theme I reverted to the base Pagelines installation and we'll see if that resolves it. Not ideal, but I feel I am in an infinite loop. The only other thing I can think of is I deleted Buddy Press from my install not too long ago, including the Pagelines supported integration for it. But I would think that would cause an immediate issue rather than things working for a bit and then throwing an error later.

Share this post


Link to post
Share on other sites
Simon    247
Simon

The only way you will ever find out what it is is turn on wordpress debug.

Premature end of script headers means nothing, its just PHP reporting an error, and as you have all errors suppressed ( wp does this unless you turn ON debug ) thats all you will ever see.

Share this post


Link to post
Share on other sites
illinimatt81    21
illinimatt81

Thanks for the info Simon. I will turn this on and see if anything comes up. It's maddening as you might imagine.

Share this post


Link to post
Share on other sites
illinimatt81    21
illinimatt81

No errors today. If I don't replicate it again in the next day or two I will mark this as closed to close the loop and reopen if it recurs. Very strange....

Share this post


Link to post
Share on other sites
Rob    547
Rob

Were you able to turn on WP_DEBUG in wp-config.php?


Former PageLines Moderator, Food Expert and Raconteur

Share this post


Link to post
Share on other sites
illinimatt81    21
illinimatt81

I resolved the error.

For some unknown reason, I can no longer save custom CSS in the custom CSS/LESS input area. What was happening is that the custom code was only saving the first 16 lines or so resulting in parse errors. I deleted all code in the custom code input area and instead inserted it into the Pagelines Customize Plugin. Problems are solved.

Again, no idea why this started happening, but I have not received any further 500 errors since taking the steps above.

Share this post


Link to post
Share on other sites
Rob    547
Rob

The topic was marked as resolved.


Former PageLines Moderator, Food Expert and Raconteur

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now


  • Similar Content

    • janpeeters
      By janpeeters+
      Over the last month I had extensive communications with the developer of the (premium) Anything Boxes section (in Pagelines store) (Adam Munns) and the developer of the WP Polylang Multilingual plugin (Frederic Demarle).
       
      This was because the following problem occurred:
      Anything Boxes showed all posts of two languages (Dutch and English) on the respective static frontpages for each language. It should of course have filtered posts for Dutch language on the Dutch frontpage and English on the English frontpage.
       
      The solution to this problem was simple in the end. When duplicating a page for use in another language the settings for Anything Boxes were not copied to the new page and I should have set these settings manually again on the new page. I wasn't aware of this, but it makes sense. Because of this the pages didn't know how to differentiate between posts from different languages.
       
      The dev of Polylang told me that Polylang is currently smart enough to synchronize metas like Featured images and page templates but it does not work out of the box with metas created by plugins and themes but (according to Frederic) it is rather easy to add them in the list using the filter 'pll_copy_post_metas'.
      He mentions that he is not sure that these 'PageLines Meta Settings' are stored in post meta but that would make sense according to him. He asks if the Pagelines dev team will be interested to support this feature in the future.
       
      I'm also wondering if you will consider adding Polylang translation support for manually editable strings like the 'Read more…' strings in Pagelines Settings.
       
      Well that's of course up to you but I thought to let you know to be able to take this into consideration. I also post this for other users in case they experience the same kind of trouble and are looking for an answer.
       
      Best regards,
      Jan Peeters
    • bankrollbuilder
      By bankrollbuilder
      I used a custom hook to put a banner ad in my header. It works but its not in the right position. it is centered and above my logo and I would like to float it to the right of my logo in the header. heres the link: http://shaboopie.com/shaboopie-wp/free-logos-pg1/

      thanks.

      Dan B.
    • starlit
      By starlit
      Can one have two hero sections on one page?

      I want a landing page which leads/advertises two subpages.

      Or is there another option?

      Please help.

      THANK YOU
    • hutruk
      By hutruk
      Hi!

      I am using the shortcodes for tabs, as described in the documentation.

      When I insert the following code:


      [pl_tabs][pl_tabtitlesection type="tabs"] [pl_tabtitle number="1"]Title 1[/pl_tabtitle] [pl_tabtitle number="2"]Title 2[/pl_tabtitle] [/pl_tabtitlesection] [pl_tabcontentsection] [pl_tabcontent active="yes" number="1"] Lorem ipsum dolor sit amet, consectetur adipiscing elit [/pl_tabcontent] [pl_tabcontent number="2"] Lorem ipsum dolor sit amet, consectetur adipiscing elit [/pl_tabcontent] [/pl_tabcontentsection] [/pl_tabs]

      I get a strange output (in the attachment).

      Any ideas?

      Thanks in advance!

    • MooiWeb
      By MooiWeb
      Hello,

      I would like to align my qtranslate with my breadcrumb so that the flags are on the same hight.
      I'm aware of putting a code in the custom css and tryed severall codes from your site but for now, no succes

      The site i'm working on is http://nieuw.vazdias.nl

      Thx,
      Edwin



×