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Feature Not Showing Up After Upgrade

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purple    0
purple

I have been working on a website over the past several months via a development program on my desktop. When Pagelines version 2.3.5 came out I attempted to upgrade on the development site. Everything went well with the exception of my feature image disappearing. Instead of my feature image I can only see the green background. Here is what I have done to narrow down the problem area:

  • I tried to re-upload my feature image.
  • I tried to change out my meta settings as well as my specific home page settings.
  • I removed my custom code for the feature area.
  • I removed my plugins temporarily.

None of this has helped, so I went ahead and uploaded to a holding site at http://wengermarketinggroup.com to see if you guys can take a look at it and see if I am missing something.

Thanks in advance for the help!

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Rob    547
Rob

Hi, if you can, please create a new Administrator level user via Dashboard > Users > Add New and use/send to robert@pagelines.com. I'll go in, with your consent, and see if I can fix this. We do not usually do this, but I suspect there's something wrong somewhere.


Former PageLines Moderator, Food Expert and Raconteur

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Rob    547
Rob

Great. I'll get to it in the morning.


Former PageLines Moderator, Food Expert and Raconteur

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Rob    547
Rob

Okay. Fixed.

1. You did not use the background for the image, but used the media link even though the static image isn't media (video, etc.). Sorry we didn't catch that from your images.

2. You did not set a number of slides, transition speed, or select a slide source.

As a result, the slider had nothing to display or transition. Everything's working. However, please study the way the settings are at present and you'll see what's needed for future slides.

Please delete that user account.

Happy Thanksgiving!


Former PageLines Moderator, Food Expert and Raconteur

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purple    0
purple

Gotcha. Thanks. Sorry it just kind of threw me since it worked before the update so I didn't think to add all of those.

Again, thank you so much!

Happy Thanksgiving!

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James B    436
James B

The topic was marked as resolved.


Kindly search the forum and read the documentation before posting. It will help you resolve many issues.

For CSS help be sure to check out W3Schools first and be sure to download FireBug for FireFox for troubleshooting.

James B

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