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atwr

'ghost Banners' On My Domain

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atwr    0
atwr

Hi There,

Can anybody explain to me why I get banners on my homepage when I haven't put them there myself?

They appear occasionally at the bottom of the site underneath the Pagelines icon.

I've tried to include a screenshot, but no :cigar:

The banners are published on this domain: www.actcommunicatie.nl

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Simon    247
Simon

Refreshed 10 times, didnt se anything. Did you try different browsers?

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atwr    0
atwr

Hi Simon,

I tried IE8 and Chrome 23.0.1271.91 (latest version) and both show the banner at the bottom of the page.

Can i PM or send you a screenshot?

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Danny    1,327
Danny

Hi,

You're using Platform Pro version 1.2.1, the current version is 1.5.3. I recommend you perform a backup and then update to the latest version or upgrade to PageLines Framework.

There is no telling what issues you may be encountering running such an old version of Platform Pro.


Please search our forums, before posting!

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atwr    0
atwr

Thanks Danny. Will do that.

Just to be sure: if I download the Theme settings, does this make a fulll backup? Or do I need to make a backup in a different way?

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Danny    1,327
Danny

Due to your version, I am not sure if exporting your settings would even work tbh.

I recommend you do a full backup, follow the instructions on here: http://codex.wordpress.org/WordPress_Backups

Also, contact your Host and ask if they keep daily backups too. To avoid this kind of thing in the future, always keep Wordpress, PageLines and plugins up to date for both compatibility and security reasons.


Please search our forums, before posting!

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atwr    0
atwr

Thanks Danny.

One last question. Where can i find the latest version of Pagelines Pro? Can I just download it from my account page?

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Danny    1,327
Danny

The latest version of Platform Pro should be available to download from your PageLines Launchpad (account).


Please search our forums, before posting!

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atwr    0
atwr

Hi Catrina,

 

I updated to Pagelines Pro 1.5.3. without any porblems. However the problem still occurs (www.actcommunicatie.nl) 

Wordpress is still on 3.4.1 so I will do an updat on that, but I can't imagine this is the cause of my problem.

But I'll give it a try...

 

regards

Twan

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Danny    1,327
Danny

Hi Twan,

 

I am not seeing any banners on your site, can you provide an image of the issue please.


Please search our forums, before posting!

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atwr    0
atwr

Hi Danny,

 

Can you please explain to me how I can attach an image to my message.

I tried the 'paste' options bu that doesn't work.

I jsimply want to include a jpg... :(  

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Simon    247
Simon

ok, next time this happens, click view=>source in the browser, then CTRL+A and copy it all and paste to http://paste.pagelines.com then give us the url.

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Simon    247
Simon

The paste url was http://paste.pagelines.com/7ao

 

There is no image in there either.

 

Im thinking maybe your server has been hacked and is injecting code into the footers of web pages?

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atwr    0
atwr

Ok, so according to you there is nothing weird in the source code of my site?

I will check with my provider

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Jenny    33
Jenny

Yes something is definitely wrong with your site. I suggest scanning your site for malware. There are several places that do it for free. Just do a Google search. Otherwise your web host can help you.


Jenny :: Web designer at Simple Mama (follow me at @simplemamacom)

Check out Share Me, a social sharing add-on for DMS that is super simple to set up.

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