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gcoppola7

Template Setup Option Not Working

By gcoppola7, in DMS & Legacy Products

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gcoppola7    1

gcoppola7
Posted

the template setup in platform pro is not working. I get just a blank window. see image below.

in fact, the entire "platform pro settings" page is acting strange. i can't change several other settings.

i thought it was because i'm using my child platformbase theme to use some coding, but even if i activate platform pro, nothing changes.

i recently installed thecart shop plugging, and wonder if perhaps that could be affecting as integration was an issue before.

or is this just a temporary glitch?

thanks for your help...

qkzvh.jpg

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Simon    248

Simon
Posted

Are all the options in one long list? 99.9999% sure it'll be a plugin spewing its javascript on every wordpress admin page because the author does not know how to only put the javascript on the plugins own page.

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gcoppola7    1

gcoppola7
Posted

yes indeed. everything is in one page. i deactivated the shopcart plugin, but still no change. i deleted every other plugin recently installed. no change. i haven't deleted the shopcart plugin, but is there any other option?

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Simon    248

Simon
Posted

You dont have to delete the plugins, just deactivate the all

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gcoppola7    1

gcoppola7
Posted

Resolved. found the culprit. It needed an update.

thanks for pointing me in the right direction.

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