By
Rob Thomas+
I seem to be having some problems with a multisite I have hosted on DO. I was unable to upgrade any of the plugins or add any new sections, etc. This has been going on for several months now. I get an error "The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature"
There is only one site that is using Platform 5 on this Multisite, but, of course, you have to have the primary hosting site activated, as well, in order to perform the updates. I tried refreshing my account and that did not work. When that did not work, I tried deactivating (removing) my account on the primary site on the Multisite (and then was planning to reactivate it to see if that would fix the problem). When I attempt to reactivate the site with my account, the following error is returned:
{"success":false,"data":"Too many redirects"}
so, yay, I seem to have just made things worse.
is it possible Wordfence is causing the first error? I have since deactivated it, but since I can no longer link my account in PL, I cannot test that out.
I have two other sites on other servers and I am not having this issue. It is only on my DO server.