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digspinat    0
digspinat

Can not login from backend wp Every time i login it says "Could not connect to PageLines as user "digspinat". Not only for site mentioned in site url for more websites. I can login with the details in pagelines.com What to do ?

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catrina    103
catrina

Sorry for the inconvenience. Unfortunately, this is something that is out of our control since something went down in the server (it appears to be a regional problem, too). A developer will be looking into this shortly.


Please read the docs before posting. Please do not private message me unless I ask you to.

Designer | Catrina Dulay

Founder | Catrina and Mouse

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ryanjohnjackson    0
ryanjohnjackson

Same here, hope it's fixed soon a new site goes live in 2 days that I need to move/build ;)

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paksty+    1
paksty

Hi Can not login to Page Lines account from WP running locally wit MAMP. Yesterday everything was OK Could you please advise Thanks

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Jenny    33
Jenny

@paksty please make sure you are using the proper login credentials. Also, if you've changed any server settings in MAMP or added any new WP plugins, change it back to how it was previously. If you need further help, please start a new topic so we can support you there.


Jenny :: Web designer at Simple Mama (follow me at @simplemamacom)

Check out Share Me, a social sharing add-on for DMS that is super simple to set up.

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loodberg    0
loodberg

Hi there! I Can't login to my PageLines account from my local MAMP WP setup. I have two different projects both running PageLines and I cannot login to my account from either one's dashboard. I can login on my web-hosted sites, just not locally. Is there something simple I'm missing? :)

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Danny    1,327
Danny

@Loodberg,

 

I contacted our accounts/billing department who informed me that they successfully logged into a MAMP installation without any issue. Therefore, you're either entering your password incorrectly or your MAMP settings.

 

Can you take a screenshot of each of your MAMP settings.


Please search our forums, before posting!

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loodberg    0
loodberg

Hi Danny

 

Thanks for the quick reply. I have quadruple-checked my username & password and it is exactly the same as my successful online login.

 

Here are the screenshots you requested:

 

PagelinesScreens.png

 

Let me know if I missed anything you need

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Danny    1,327
Danny

Can you provide a screenshot of your MAMP general tab settings.


Please search our forums, before posting!

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Danny    1,327
Danny

OK, for MAMP change www/mysql to the other option which is usually your name.

 

For example, my is Danny/Danny.

This should resolve your issue.


Please search our forums, before posting!

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loodberg    0
loodberg

Just changed that and restarted. Still not connecting

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Danny    1,327
Danny

Try using the default ports, which should change them from :

 

Apache 8888

SQL 8889

SSL 8890

 

To



Apache 80

SQL 3306

SSL 443

 

If that doesn't resolve your issue, then you will need to contact MAMP support. As there is most likely a configuration issue.


Please search our forums, before posting!

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loodberg    0
loodberg

Still no joy :(  But thank you for your support Danny.

 

I will contact MAMP and try to sort it out. Will post the fix if I find it.

 

The main reason I want to login is to install extensions for testing without the lag of doing it live.

I will then just implement what I like on the live site.

Is there a way to install them without using the PageLines-WP-dashboard store?

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Danny    1,327
Danny

You can install them via FTP. However, only certain sections are available due to protection.

 

One other thing, although it may make no difference is for you to enable PageLines debug mode and print the information in your reply, so we can take a closer look.


Please search our forums, before posting!

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loodberg    0
loodberg

Thanks Danny. Here is my debug report:

 

WordPress Version : 3.5.1 Multisite Enabled : No Current Role : Administrator Framework Path : /Applications/MAMP/htdocs/Web/wp-content/themes/pagelines Framework URI : http://localhost:80/web/wp-content/themes/pagelines Framework Version : 2.4.1 Framework Build : 2.4.1 PHP Version : 5.4 PHP memory : 256 Mysql version : 5.5.25 Sections Plugin : Not Installed! PHP type : Apache2handler PHP User : Lood OS : Darwin Launchpad : Not logged in.

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greenfly    230
greenfly

Thanks - please let us know whether MAMP support helped with this problem 


The answer to many issues can be found by searching in the forum before posting as someone else  may very well have had the same problem before you have.  Also, reading the documentation can help you gain a good understanding of how everything works. 

 

Please do not send me private messages. Occam's razor - The principle states "Keep things simple!"

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Simon    247
Simon

Do you have a firewall?

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loodberg    0
loodberg

Hi again!

 

So I checked with MAMP, but before they got back to me I found the issue totally by chance.

I was visiting family and hopped onto their wifi and boom! PageLines login successful.

So i figured it had to be my router blocking MAMP.

 

When I got back home I configured the router to open the MAMP ports for my machine and success!

I missed the router as a possible culprit because I was having the same connection problem at work and home.

(I found out today that we have the same router at the office as the one I have at home. Go figure :)

 

So all is well now. Thank you very much for all the help guys!

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Danny    1,327
Danny

Thanks for letting us know the issue has been resolved.


Please search our forums, before posting!

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