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pehja

Callout is responsive when site is static

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Danny    1,327
Danny
Hi Peter, I have gone to the http://www.smakom.se/callout/ page and I unable to see any callout section active ?

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pehja+    12
pehja
Hehe, sorry i did not put anything in it. try now :-) I uploaded a pic as well but it doesn't show ?

Professionell musician | Webbdesigner | Apple freak

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Danny    1,327
Danny
Hi Peter, OK, I am at a loss to be honest. I am not sure how this happend. You say you have disabled all active plug-ins, you have not add any custom HTML to your pages, leaving a
open or closed somewhere and you havent added any custom code or functions. I am not even able to recreate the issue either, I have added a Callout section to the Morefoot area and it works as intended. Can you not think anything you may have done that would have caused this.

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pehja+    12
pehja
Hi Daniel, the only thing i can think of is what I said before. Next Gen gallery froze at one time and the only thing I could do was to remove the plug in from my ftp. I could not remove it from within Word Press. Since then I can't use Next Gen. It freezes every time. This however was some time ago. And the Call out section has worked just fine before and after that. The issue at hand I noticed the same day i posted this thread.

Professionell musician | Webbdesigner | Apple freak

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Rob    547
Rob
Peter, This is extreme, so if you're not MySQL proficient, don't do it. If you are really good with it, then login to your site's PhpMyAdmin and look in your WP database to see if there are any NextGen tables. If there are, backup the entire database, then try deleting ONLY those NextGen tables. If you'd prefer, before doing that, we could schedule a screen sharing session and have a look around. Please let me know your choice.

Former PageLines Moderator, Food Expert and Raconteur

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pehja+    12
pehja
@rangelon if you have the time I would be happy to share the screen with you! Any time you can. I would really appreciate that.

Professionell musician | Webbdesigner | Apple freak

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pehja+    12
pehja
Went in there and found lots of Nex Gen lines... Tempted to push delete on those lines. But I will waite for you. Dont want to mess things up. Even though it looks pretty straight forward.

Professionell musician | Webbdesigner | Apple freak

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Rob    547
Rob
Let's schedule this for 2PM EST (New York time) Wednesday. I imagine it's rather late there.

Former PageLines Moderator, Food Expert and Raconteur

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Rob    547
Rob
Peter, thank you for the screen sharing opportunity. I'd suggest temporarily changing the code Catrina gave you from 90% to 80% or less (depending on how it fits) and meanwhile we'll work on the database issues.

Former PageLines Moderator, Food Expert and Raconteur

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pehja+    12
pehja
Thansk for the session! Here are the second pic. The overview. The first is when I click into Next Gen gallery row 7 [img]http://pehjaproduktion.se/wp-content/uploads/2012/05/Sk?¤rmavbild-2012-05-08-kl.-23.20.54.png[/img] [img]http://pehjaproduktion.se/wp-content/uploads/2012/05/Sk?¤rmavbild-2012-05-08-kl.-23.20.16.png[/img]

Professionell musician | Webbdesigner | Apple freak

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Rob    547
Rob
The 3 databases are: wp_ngg_album wp_ngg_gallery wp_ngg_pictures Those are the ones to drop after you've completely backed up the entire database. Once they're gone, you should be able to reinstall NextGen, but before you do that, I'd suggest removing Catrina's CSS solution, as good as it was (copied to a text file, just in case) and see if the issue is fixed.

Former PageLines Moderator, Food Expert and Raconteur

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Rob    547
Rob
Let me know how this goes.

Former PageLines Moderator, Food Expert and Raconteur

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pehja+    12
pehja
Ok Thanks! I will do this in the morning. As you said before it's running a bit late her now :-) I am not so familiar with this MySQL shit so I have to reed how to take a backup. But I will do this in the morning. Thanks for all your help I really appreciate it!

Professionell musician | Webbdesigner | Apple freak

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Rob    547
Rob
Anytime! Have a great night.

Former PageLines Moderator, Food Expert and Raconteur

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pehja+    12
pehja
Sorry to say that removing those lines did NOT do the job :-( The callout is behaving the same. I have not tried to install Next Gen again but I will. It would be nice to at least have that back :-)

Professionell musician | Webbdesigner | Apple freak

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catrina    103
catrina
Does Next Gen still freeze your admin when you try to install it?

Please read the docs before posting. Please do not private message me unless I ask you to.

Designer | Catrina Dulay

Founder | Catrina and Mouse

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pehja+    12
pehja
@Catrina YES it did! This is really starting to annoy me!

Professionell musician | Webbdesigner | Apple freak

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catrina    103
catrina
I'm not sure what the problem could be with Next Gen. Are you trying to use it for the Carousel?

Please read the docs before posting. Please do not private message me unless I ask you to.

Designer | Catrina Dulay

Founder | Catrina and Mouse

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pehja+    12
pehja
No, I just wanted it to show pictures in a nice way across the site. I can live withiut Next Gen but it bothers me that I cant fix the problem that causes the call out to behave as it does. What will be the next problem ?

Professionell musician | Webbdesigner | Apple freak

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Danny    1,327
Danny
Hi Peter, There is no doubt in my mind that this Callout issue is related to the fact that your MoreFoot area is outside of the #site div. However, I have been unsuccessfully in my attempts to recreate this issue. Are you sure that you have not added any custom HTML anywhere in your header, sidebar or content area at all ? Is there nothing that comes to mind that you may have done that would cause this ?

Please search our forums, before posting!

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pehja+    12
pehja
Yes Danny, nothing what so ever! I have lots of site. But this one I have not done anything att all exept for installing wp and Page Line Framework. I have not added any plug ins that havent been tested on another site first.

Professionell musician | Webbdesigner | Apple freak

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Danny    1,327
Danny
Hi Peter, I know this must be very annoying but there has to be something, the Callout section doesn't function in this manner with a fresh install of Wordpress and PageLines. So I can try this myself, would it be possible for you to provide me with all the settings you have please, this includes the section order in templates too.

Please search our forums, before posting!

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pehja+    12
pehja
You can have access to the site if you want. It would be esier. And for the record the call out section behaves the same way wehere ever i put it. How ever I will provide you with pictures in a moment.

Professionell musician | Webbdesigner | Apple freak

Pehja Production.png

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pehja+    12
pehja
So where do you want me to send the pictures of the settings ?

Professionell musician | Webbdesigner | Apple freak

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Rob    547
Rob
Peter, use the Inbox above to send them to Danny and to me.

Former PageLines Moderator, Food Expert and Raconteur

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