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myroniakthotmailcom

The theme is conflict with Web Traffic Genius Pro

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myroniakthotmailcom

Hi, Whitehousepro is a good theme, I like it very much.. Everything works well except when I installed and activate one of my favorite plugin - Web Traffic Genius Pro My site is http://www.semaonlinemarketingconference.com/ and this is what happened when I installed the Web Traffic Genius Pro http://bsece.com/_screenshot/001.png http://bsece.com/_screenshot/002.png http://bsece.com/_screenshot/003.png

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myroniakthotmailcom

I need to resolve this issue ASAP. I am willing to give to you the login info of my site just to fix this issue. Thank you very much.

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bryan-hadaway

Please do not supply login information, for security reasons and because forum support does not extend to us manually accessing customers websites. I am however, forwarding this to the developers. Thanks, Bryan

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myroniakthotmailcom

Ok then what will I do? Who will I going to contact and when can I expect the support?? Thank you very very much.

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cmunns

It looks like a javascript conflict with the plug-in. Is the plug-in up to date? What does that plug-in do? Are there alternatives or support you can get regarding the plug-in itself?

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bryan-hadaway

Hi Thomas, posting in the support forum is always the first stop and very welcome, I just wanted to make sure you didn't post login info, we will never request it. Thanks, Bryan

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cmunns

There many more errors than I first noticed. It's hard to tell if the plug-in isn't playing nice with the theme or if it isn't playing nice with other plug-ins since many errors come from other plug-ins. The first error which is from the theme...try deleting the options.class.php file from your theme (this is related to current development techniques anyway and not important in the current theme versions)

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myroniakthotmailcom

Ok.. I'll try that. Thanks

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