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sheila_moon

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 232 bytes)

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sheila_moon

I installed a plugin and this was the result of it... I have researched the problem and found that you need to change the memory in your PHP but I cannot figure out how to do that when I search for that file I come up with nothing on my computer... is there anyway to simply just delete the plugin? I cannot access anything in the back end of my site.. HELP! http://034fc17.netsolhost.com/Moonwordpress1/wp-admin/

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mackenzie
Are you able to log into your Admin panel? If a plugin is deactivated you can delete the plugin. Try logging in at this address: http://034fc17.netsolhost.com/Moonwordpress1/wp-login.php

Mackenzie - PageLines Help Desk

The Centsible Family - Writer, Photographer and Coffee Addict

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Kindly search this forum and read the documentation before posting. It will help you resolve many issues.

For CSS help be sure to check out W3Schools first and be sure to download FireBug for FireFox for troubleshooting.

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Rob
If Mackenzie's excellent suggestion doesn't work, you may also FTP into the site using your FTP client (program) and navigate to your site to [b]wp-content/plugins[/b] (a directory) where you should find that plugin. In a worst case scenario only, delete the plugin (which should be named, and in a folder there. Simply delete the folder. Then, test to see if you can access the admin Dashboard via the link Mackenzie provided. Please let us know if you're having further difficulty.

Former PageLines Moderator, Food Expert and Raconteur

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Danny
Hi, Unless you have root access to your server, you won't ever find the php.ini file. The easiest way to resolve this issue is to contact your web host and inform them of this error. They should be able to increase your memory for you, if they won't they I recommend finding a new host.

Please search our forums, before posting!

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sheila_moon
Thanks for all the suggestions, after an hour on the phone with my host (Network Solutions) they informed me that it would be a $60 service charge to change this for me or else they said I needed to manually change the php.ini which they gave me HORRIBLE instructions to do... but without having that file it is pretty useless... Mackenzie, thank you for you suggestion but when I login that is when I receive the error and it locks me out of the back end :( I havent yet tried to delete the plugin but that is my next step unless there are any other suggestions. Thanks so much.

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