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Trying to contact someone at PageLines about refund; Not working

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HI I just bought pagelines 2.0, but after reading all of the forum posts about how it is screwing up everyone's site, I'm too afraid to install it--and not only that, I can't figure out how to do it anyway. I don't even really need the upgrade right now. I keep trying to submit this question/request about how to initiate a refund through the "contact us" part of the site, but it won't go through. I'd like a refund, please. Please get in touch with me to let me know this is possible. Here is my invoice number: Here are some details for your records: Your Invoice Number 36659 from 12/08/2011

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