Jump to content
Sign in to follow this  
platformdja

Dropdown menu disappearing

Recommended Posts

platformdja

Hi all, I am having a problem with a dropdown menu in PlatformPro. When I hover over the menu the submenu items dropdown as you would expect. Often when I try and click on a submenu item (especially the first) the dropdown often disappears. This happens in Firefox (7.0.1), Safari (for windows, havent got an Apple to try it on) and Chrome. The only Browser that it doesnt seem to do it on is IE9. I would be very grateful for ideas. I am def a beginner so I have not been making custom changes to the code, CSS etc. If you would like to test it the site is new.powerdiary.com.au. Hover over "Your Industry" and then try and scroll down to click on one of the dropdown menu items. For some reason it sometimes doesnt do it. If it seems to be working try clicking on another menu item and then hover over Your Industry again and it will usually play up. Thanks in advance. Damien

Share this post


Link to post
Share on other sites
Danny

Hi Damien, It looks like you haven't enabled the drop down menu option in Platform Settings --> Header & Nav, look for a settings called "Drop Down Navigation - Nav and BrandNav Section" then tick the box next to "Enable Drop Down Navigation?". The reason why I say you haven't enabled that option is that, you don't have either the drop down menu image or this HTML when I viewed your drop down menu code.

 [/code]


Please search our forums, before posting!

Share this post


Link to post
Share on other sites
platformdja

Thanks for your reply Danny but I checked and I already have this enabled. I also have "Enable shadow on dropdown menu" ticked. The only option I don't have enabled in that list is "Enable arrows on dropdown list". Any other ideas?

Share this post


Link to post
Share on other sites
Danny

OK, well you could try enabling the arrows and see if it works, this is just for testing purposes nothing more. Also have you added any custom CSS, or changed any of the core files at all ?


Please search our forums, before posting!

Share this post


Link to post
Share on other sites
platformdja

Thanks Danny. I haven't added any custom CSS or changed any core files at all. I have enabled the arrows as you can see. It added two arrows but otherwise no other change. I am wondering if it is an issue with the drop down menu being set to disappear too quickly. I have found that the problem happens more if I slowly move the mouse from hovering over main menu item down to one of the lower menu options. As soon as the mouse is no longer hovering over the main menu item the dropdown disappears. It is like there is a gap inbetween the active zone of the main menu item and the active zone of next menu item down. Once the mouse hits that gap the dropdown disappears. If the dropdown remained visible for a littlebit longer it would give time for the mouse to hit the active section of the top dropdown menu item. Just a thought. Could this be the issue? If so any ideas on how to adjust either the active zone on the menu items so there is no gap, or increase the delay before the dropdown disappears?

Share this post


Link to post
Share on other sites
catrina

I think the delay can be increased in one of the nav files located in the core files of the theme, but changing it isn't recommended unless you copy over the necessary file to PlatformBase and make the edits there.


Please read the docs before posting. Please do not private message me unless I ask you to.

Designer | Catrina Dulay

Founder | Catrina and Mouse

Share this post


Link to post
Share on other sites
cirrusdesign

I am having the exact same problem with my drop down menus. Has anyone come up with a solution? Any help on this would be greatly appreciated.

Share this post


Link to post
Share on other sites
gleach4tvc

Having the same problem here... using Firefox the drop downs just seem buggy, sometimes they work, but other times not at all. Here's a link to my site: http://www.tvcbranson.com Any suggestions would be appreciated too.

Share this post


Link to post
Share on other sites
catrina

Have you already tried deactivating your active plugins to see how the dropdown menus behave?


Please read the docs before posting. Please do not private message me unless I ask you to.

Designer | Catrina Dulay

Founder | Catrina and Mouse

Share this post


Link to post
Share on other sites
catrina

I responded to you in the topic you posted, but your issue is just a little different from the one presented in this topic.


Please read the docs before posting. Please do not private message me unless I ask you to.

Designer | Catrina Dulay

Founder | Catrina and Mouse

Share this post


Link to post
Share on other sites
chasenet

Was there ever a solution to this? I am having the same problem on a clients site I'm working on. http://www.steadfasttrust.org.uk/wp/ Just one plugin: WidgetLogic. Disabling doesn't change anything.

Share this post


Link to post
Share on other sites
Danny

Hi chasenet, What browser and version are you viewing the site, as I have visited the page above and the drop down works fine. Im using latest Chrome and Safari.


Please search our forums, before posting!

Share this post


Link to post
Share on other sites
edwelly

Hi. Having the same issue. Nav menu dropdowns work fine in IE 8.0, but not in Chrome 21.0.1180.83, Safari 5.1.7 or Firefox 14.0.1. URL: http://communindiefilms.com/ Disabling plugins did not help but this appears to coincide with moving to Wordpress 3.4.1 - not 100% sure though.

Share this post


Link to post
Share on other sites
edwelly

Never mind - it was a plugin. Tubepress is causing my issue.

Share this post


Link to post
Share on other sites
Danny

Thank you for informing us the issue has been resolved, we appreciate it. I recommend you contact the plugin author and let them know of the issue.


Please search our forums, before posting!

Share this post


Link to post
Share on other sites
tyrichards

I need some help with this. My site is ready to go accept all of the sudden the 2 dropdown items in the main menu are not visible anymore. I'm 99% sure that it is a CSS issue because that is the only change I've made today. I've disabled all plugins through the wp-config file and the dropdowns still did not work. The dropdown still shows up in the html, and I've tried "z-index:1000" and "display: block". No luck. Any help would be much appreciated. http://dermaclinicoftx.com/home/

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

Sign in to follow this  

×