Feature Link Text and Feature Link have vanished on my platform pro

[rishabhsoulriderin 0]

Hi there, my feature links and feature texts have vanished from my platform pro. Could you please help me get it back. Thank you site name: www.soulrideruniversal.com

[Rob 547]

Are they still in Dashboard > Features in each slide? What happens if you re-save the slider (if they're present) ?

[rishabhsoulriderin 0]

hi there - thank you for your response but i dont understand what your saying! Yes my features are still there - and i did remove the link text and url - saved - and added them again. but no luck.. would be great if you could help me get this up soon. thank you for your help.

[rishabhsoulriderin 0]

and i have also uninstalled and reinstalled platformpro and base - but still no luck.

[Danny+ 1,327]

Hi, Would it be possible for you to send me a PM with account details so I can access your admin dashboard and take a closer look?

[rishabhsoulriderin 0]

Hi Danny - thanks for your help. Could it be possible to do this on skype while i share my screen with you? Its not that I dont trust you - but I would like to keep my password secure since I am not sure how to change it later. My skype id is soulrider_chat many thanks for your help. sincerely, rishabh

[Kate 3]

Could you post a screenshot of your feature settings page?

[rishabhsoulriderin 0]

hi kate, thanks for your message. got the screen shots - where do i post them so that you can see it. I dont think i can add attachments here - if u can share with me ur email - i can email them to you. many thanks,

[kastelic 6]

Try imgur.com and post the links here.

[rishabhsoulriderin 0]

hey thanks, here goes http://imgur.com/a/DxBjS#.Tp9FD4DYDlM.bitly

[kastelic 6]

added you on skype

[rishabhsoulriderin 0]

hi there - like i said earlier - i dont feel comfortable sharing my login details - could we do this on screen share on skype! many thanks for your help.

[catrina 103]

Were you able to share the log-in details with someone else?

[rishabhsoulriderin 0]

Hi Catrina, I did not want to have anyone login to my site. This issue has been unresolved. I would actually prefer to share my screen on skype. I would really appreciate it if someone could help me at the earliest. Kind regards, Rishabh

[Danny+ 1,327]

Hi Rishabh, When you add your features, are you filling out the settings you see in the image below? http://i.imgur.com/ZtaaU.png

[rishabhsoulriderin 0]

Hi Danny, Yes I have filled them up. I just downloaded Framework 2.0 and i thought the problem would get resolved. If you send me an email, i can let you login and check out the situation. my email is [email protected] I am feeling really frustrated with this issue. Would really appreciate some help. Many thanks, Rishabh

[Danny+ 1,327]

Hi Rishabh, I checked your site and found the cause of the error, there was a javascript issue/conflict with the plugin called Sharebar. I disabled this plugin and your feature footer is now visible.