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Step by step upgrade procedure

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You can get free FTP programs from a variety of locations. As the instructions show, there's a Firefox plugin for installing a browser plugin. A link is provided in the docs/upgrading section you referenced. Alternatively, you can look for a good FTP program at http://www.download.com You should also consider calling your hosting company as they may have an FTP program built into cPanel or Plesk, depending on your site's OS.

Former PageLines Moderator, Food Expert and Raconteur

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