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rishabhsoulriderin

Platform Pro - Feature Names - vanished - no navigation - help me

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rishabhsoulriderin

I am having a serious issue. The Feature Names and the ability to navigate have disappeared from my Features. I have tried to reinstall, deactivated my plugins but nothing seems to get it back. Even updated firefox. Please help me, i need to get my site up and running at the earliest. My website is www.soulrideruniversal.com and the specific pages where features is not working are http://www.soulrideruniversal.com/about/ Really appreciate your help. Many thanks,

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Rob
Hi. I've looked at the source code and whatever text you might have had in descriptions, where missing, is just gone. Did you add any plugins or do any upgrades prior to this happening? Try editing one of your feature slides... see if the language is there and just save it again - see if it shows. If not there, add some test text to the description area, save and see if that shows up.

Former PageLines Moderator, Food Expert and Raconteur

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rishabhsoulriderin
Hi There, Thank you for your reply. I had deactivated all plugins - i did not do an upgrades that i can remember. I have worked on the features as you recommended but no luck. I have also tried to add new features, but navigation seems to be impossible. Another observation that I have made is that it my images in the features are reduced in quality. Cant seem to understand it. I made changes in my design control and thats about it. I also reinstalled the theme and nothing seems to be working. i am totally confused by this. I love this theme and i need to have my site up and running by the weekend. Would really appreciate your help. Many thanks for everything.

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rishabhsoulriderin
also, i just checked another site of mine where i have installed platform pro and it has the same problem. See the link below. do you think its a problem with my webhost? i use bluehost. any ideas what i need to check with them? many thanks http://www.soulriderliving.com/heal-coach-transform/

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rishabhsoulriderin
hi there - another interesting twist. I checked the platform pro site and i cant even see the feature names and navigation on that. clearly something is wrong with my computer - i have a mac and use safari and firefox. any feedback? many thanks for your help on this :) http://www.pagelines.com/demos/platformpro/

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zvelena
I have approximately the same problem: my descriptions are still there but the navigation is gone. No idea what to do. http://www.isoc.ro

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rishabhsoulriderin
Yes i see it. Good luck, hopefully someone will help us ;) btw, are you by any chance connecting to the Internet using a USB Internet Connection. Cause apparently the USB connection restricts and compresses data transfer. I tried to visit the site on my mobile phone / blackberry and it works absolutely fine. let me know if this works. many cheers,

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Danny
Hi Rishabh, Does your Platform Pro site also have the Sharebar plug-in like your other site ? If so remove that plug-in and your problem should be resolved.

Please search our forums, before posting!

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