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Found 3 results

  1. Password reset not working

    I created a new account for business purposes but I have lost the password, and the password reset link does nothing. This is urgent, as we're close to launch and I'm experiencing issues with platform 5. I'm trying to reconnect my account to see if that helps, but so far, nothing is working. How can I reset my password for the account associated with [email protected]?
  2. I have been struggling with "the password" feature. It was working fine when it was in the development stages, then when we went "live", it would not accept the password we gave it. As instructed by James of the "Page Lines Experience Team", I deactivated all the plug ins, changed the pass word, and then "saved" the permalinks. I even changed the passowrd on every page where it appears to a new one, but it still doesn't work. I do not think this is a plu-in, as it is part of the bulit in password "Visibility" feature on the Dashboard/Pages. Attached is a screen shot of the Plug-ins I have, now, all deactivated.
  3. Within my site, there's a "members only" area. When I went "live". the password I told the program to use, doesn't work. Anyone help? Also, 3 more boxes appeared on the sign-in page! (see attached).