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no longer able to upload feature background image

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I was attempting to change out the background image of one of my features - feature slider. The image doesn't upload and instead i am seeing This: -1 in the viewer where the preview image generally displays. I have had no problems uploading images for the feature b/g in the past - I have checked bandwidth and disk space - I have plenty - I have checked media permissions in settings - image conforms... i have deactivated every plugin that was installed since the last successful feature background upload. Please help - the feature slider is an important aspect of my site - and I need to be able to change out the background images frequently. (of course!) Thanks. oh and I have also tried uploading from two different computers - i get the same error message - a -1 displays in the viewer instead of an image. I also tried to upload to "add a new feature" - so it's not just about changing the background of an image that is already there - i can't upload even if i try to add a new feature.

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Posted · Report post

The image worked fine for me, I sent 2 screenshots back to you

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Posted · Report post

Ok thanks for trying. Prob is something on my end then, I will keep looking into it and report back.

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Posted · Report post

the short story is - spent two hours on the phone with the hosting company - the person helping me couldn't diagnosis the problem and decided to send it up the ladder - while he was writing the help ticket the issue resolved itself. i could suddenly upload again. dunno.

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Same problem different error messages. Had uploaded a logo with no problem days ago - error message now it that it is an unsupported file type - this is a new jpg from Photoshop as well as past images that have worked - and your original feature1.jpg image that I replaced with my new one. 1. Image not recognized as a valid file type = jpgs & pngs! 2. Permissions are now set to 777 3. upload folder is your platform pro folder 4. Cannot upload to the main media gallery either now - error message there is: "?????? has failed to upload due to an error File is empty. Please upload something more substantial. This error could also be caused by uploads being disabled in your php.ini or by post_max_size being defined as smaller than upload_max_filesize in php.ini." No plugins activated Had gone up to the newest WP and PlatformPro using Base HELP!!

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Posted · Report post

nevermind - it was a hosting issue - tech support altered my php.ini : )

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