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custom logo not showing


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#1 adeline

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Posted 29 March 2011 - 05:55 AM

I have uploaded my logo and it works on safari but not on Firefox, IE or Google chrome. What can I do?

#2 timlinson

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Posted 29 March 2011 - 09:54 AM

Which logo? Do you mean the favicon? Please post a live link.

#3 adeline

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Posted 29 March 2011 - 08:24 PM

No the main logo image that is the Cleverpartiesblog and then has pictures underneath. It shows up beautifully in Safari but not in FireFox, Internet Explorer or Google Chrome.
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#4 timlinson

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Posted 29 March 2011 - 08:45 PM

Ah I see, looks like your logo is in the wrong file format. It has the "jpg" file extension, but it's not actually a jpeg: `cpblogheader1.jpg: Adobe Photoshop Image, 955 x 300, RGB, 3x 8-bit channels` In Photoshop, do a "Save As" and make sure to explicitly select "JPEG" in its Format menu. Other browsers should be able to render it after you upload the true jpg.

#5 adeline

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Posted 29 March 2011 - 11:03 PM

Brilliant! Thanks for your help