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No settings save in Platform Pro


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#1 maxquinn

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Posted 25 January 2011 - 06:05 PM

Hi. When I try to change any of the theme settings in Platform Pro, nothing happens. The 'Saving' text accompanied by a wheel showing it's busy appears, but this never goes away however long I leave it, and then when I refresh the options go back to the previous settings, and have no effect on the site. Any ideas? I find myself out of pocket for a framework I can't modify. I've already seen the following thread but the proposed solutions have no effect.

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Cheers, Max.

#2 arpowers

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Posted 25 January 2011 - 07:27 PM

Hey Max, Have you deactivated all your plugins?

#3 maxquinn

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Posted 25 January 2011 - 08:54 PM

Hi Andrew, thanks for the help! I've tried that but it still had no effect, I've also tried switching to the wordpress default theme and back again, and checked all the file permissions on my server.

#4 arpowers

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Posted 26 January 2011 - 12:48 AM

Hey Max, This is an issue that some systems are getting for some reason.. We've added a fix, that we're testing 1.2.3 write us an email and we'll send it to you.

#5 maxquinn

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Posted 26 January 2011 - 01:34 AM

Ah awesome, thanks for that Andrew, sending an email now.

#6 joanneshawaiirrcom

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Posted 28 January 2011 - 12:11 AM

I am also experiencing the same saving problem intermittently. Thank you!

#7 bryan-hadaway

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Posted 28 January 2011 - 03:16 AM

Again, for those experiencing this and do not want to upgrade try this fix:

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Thanks, Bryan