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Adding ClickTale Code


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#1 postcardperfect

postcardperfect

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Posted 24 January 2010 - 10:05 PM

Hello,

I'd like to add ClickTale into my site (using WHPro) but I'm not quite sure where to insert the code. They have a WordPress Plugin to do it automatically, but it's not working with the latest version.

The instructions for the first piece of code say:

Copy this code after the <body> tag at the top of your web page

The code is:

<!-- ClickTale Top part -->
<script type="text/javascript">
var WRInitTime=(new Date()).getTime();
</script>
<!-- ClickTale end of Top part -->


For the second chunk, it gives instructions to:

Copy this code before the </body> tag at the bottom of your web page:

The code is:

<!-- ClickTale Bottom part -->
<div id="ClickTaleDiv" style="display: none;"></div>
<script type="text/javascript">
if(document.location.protocol!='https:')
document.write(unescape("%3Cscript src='http://s.clicktale.net/WRb.js' type='text/javascript'%3E%3C/script%3E"));
</script>
<script type="text/javascript">
if(typeof ClickTale=='function') ClickTale(35811,0.33,"www");
</script>
<!-- ClickTale end of Bottom part -->


I'm not sure if there is a way to put this in through the front end, or if I need to use the editor. If editor - which file?

Thanks for your help.
David

#2 clicktale-support

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Posted 25 January 2010 - 12:47 PM

Hi David,

Please see the following link for tips about manual installation of ClickTale code in WordPress-powered websites:

Please Login or Register to see this Hidden Content

.

Please note the installation of the WordPress plugin must be done manually and not via the uploader.

If you have further problems you're welcome to contact us on the

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#3 jnoh

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Posted 26 January 2010 - 09:24 AM

Hey David, let me know if you need some help.